dudday Posted July 26 Share Posted July 26 Every time I try to connect to GCP using Gcloud CLI, have an application that connects to Mongo Atlas, or use Pip to install a package throws an error of unable to connect. On checking firewall logs, it was stopped. Any specific reason why, I have to keep my firewall turned off whenever I am working? PS: the settings of the AV is all default. Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted July 26 Share Posted July 26 (edited) 43 minutes ago, dudday said: Every time I try to connect to GCP using Gcloud CLI, have an application that connects to Mongo Atlas, or use Pip to install a package throws an error of unable to connect. On checking firewall logs, it was stopped. The settings of the AV is all default. Any specific reason why, I have to keep my firewall turned off whenever I am working? Hello @dudday, Welcome! Which Firewall is turned OFF? Are there any events in Kaspersky Reports that reflect the "unable to connect" issue? When Kaspersky is installed it takes over management of the Windows Firewall. The system should look as shown: Thank you🙏 Flood🐳+🐋 Resource: Kaspersky for Windows, Firewall Edited July 26 by Flood and Flood's wife added 2. || added image 3, the same is for Private & Public Link to comment Share on other sites More sharing options...
dudday Posted August 4 Author Share Posted August 4 Hi, Sorry for the late response as I didn't get any mail for responses to this post. The Kaspersky firewall has to be turned off so that I can connect to the GCP and PIP installations. This is the error I get whenever firewall is on. 1 Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted August 4 Share Posted August 4 (edited) 42 minutes ago, dudday said: Hi, Sorry for the late response as I didn't get any mail for responses to this post. The Kaspersky firewall has to be turned off so that I can connect to the GCP and PIP installations. This is the error I get whenever firewall is on. Hello @dudday, Welcome back & thank you for the information! For Community Forum mail & notifications, go to: https://forum.kaspersky.com/notifications/options/ - select Mentions & My Content - check which options have been selected. In Kaspersky Intrusion Prevention, Manage Applications - do GCP & PIP have a Trusted - GREEN status? For the Kaspersky firewall has to be turned off so that I can connect to the GCP and PIP installations issue and IF there are no events that reflect the issue in *Kaspersky Reports*, please log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template as shown; please include a *detailed history*. Support may request logs, traces & other data, they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋 Edited August 4 by Flood and Flood's wife added 2: In Kaspersky Intrusion Prevention, Manage Applications - do GCP & PIP have a Trusted GREEN status? & added image example Link to comment Share on other sites More sharing options...
dudday Posted August 4 Author Share Posted August 4 I feel like the app is marking every instance of pip (because of virtual environment) as low restricted. Similar stuff goes with Gcloud application. I will register a request for the same. 1 Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted August 4 Share Posted August 4 1 hour ago, dudday said: I feel like the app is marking every instance of pip (because of virtual environment) as low restricted. Similar stuff goes with Gcloud application. Hello @dudday, Thank you for the information! Have exclusions been created for PIP & Gcloud? Thank you🙏 Flood🐳+🐋 Link to comment Share on other sites More sharing options...
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