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I have no renew my license, why Kaspersky credit into my credit card?

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Dear Officer,


Please check this activation code [deleted] is for how many user ? I didn’t authorize Kaspersky to renew for this but I receive a massage from my credit card banker that my account has been debited the amounted of RM180.20 on 26 April 2021 at 16:20:22. This is a serious case please check all the details and reply to me as soon as possible.


Thank You.



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Hello @angela wong


Unfortunately, Kaspersky Community cannot assist, we have no access to your private information & or records.

Please contact Kaspersky Technical Support, at the top of the page, select your location, scroll down to the bottom of the page, select Product Help, then select Online Chat or Phone, they will definitely assist:




Thank you🙏


How to request a refund for a Kaspersky application

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