How to remove Kaspersky anti-virus without the USER NAME and PASSCODE?

[LAMARTEK]

I have a desktop from 2014 running Windows 8.1 and Kaseya antivirus.  I cannot update without uninstalling Kaspersky Kaseya Antivirus.  But I cannot uninstall without the USER NAME and PASSCODE which I no longer have.  How can I remove the software?  Thre must be some brute force method, other than reformatting the harddrive and installing windows from scratch.  I do have the ACTIVATION CODE.  All help appreciated. Thank you. 

[Schulte]

Hello @LAMARTEK, Welcome.

There is a way to reset the password.
After that you can uninstall the outdated version.

https://support.kaspersky.com/14674#block4

[andrew75]

@Schulte, this will not work for Endpoint Security

[Schulte]

Hello @andrew75,

Thank you for pointing this out.
Unfortunately I did not pay attention to the installed version.

Moved to the appropriate subforum.

[ElvinE5]

Not sure if this solution will help

download the removal tool, start the PC in safe mode, and use the utility according to the instructions

https://support.kaspersky.com/common/uninstall/1464#block2