How do I get my MFA Rest on my Account

[bbigwood]

How do I get my MFA Rest on my Account ? I enter the code from my Google Authenticator on my phone and I am not allowed to gain access to the site  

[Flood and Flood's wife]

54 minutes ago, bbigwood said:

Kaspersky Total Security

How do I get my MFA Rest on my Account ?

I enter the code from my Google Authenticator on my phone and I am not allowed to gain access to the site  

 

Hello @bbigwood, 

Welcome!

• Unfortunately - we're not clear which account & what MFA Rest is, please provide more information? 
• IF (you're) trying to access MyKaspersky, there's a known issue at the moment, see *update* posted by @Mikhail Shakhov, in topic Can't login to my account posted by @Priscilacarvalho. 
• How is this related to Kaspersky Total Security please? 
• *Also* Kaspersky Total Security is Kaspersky's *old* software, it's been replaced by Plus; Kaspersky are offering a *free - like-for-like* upgrade; read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila T. 

  The Plus installer can be downloaded from: https://www.kaspersky.com/downloads#update-product. 

To *upgrade* please do the following:

1. Make sure the Kaspersky Total Security (KTS) activation code is *saved* in (your) MyKaspersky account? 
2. Make sure Windows is *up-to-date* with *all* updates applied? 
3. Uninstall KTS, using Windows Add & remove programs. 
4. Shutdown the computer using SHUTDOWN, not Restart, power ON by pressing the power button, login.
5. Download & install Kaspersky Plus. 
6. At the end of the Kaspersky Plus install make sure (you) sign into the Kaspersky Plus *application* with the same email address (you) use to sign-into (your) MyKaspersky account so the Kaspersky Plus *application* & the License/subscription synchronise. 
7. Run a Database Update.
8. *AGAIN* - shutdown the computer using SHUTDOWN, not Restart, power ON by pressing the power button, login.

*For the MFA Rest issue, please post back? 

Thank you🙏
Flood🐳+🐋

Edited Sunday at 03:34 PM by Flood and Flood's wife
formatting

[bbigwood]

I was trying to trying to access MyKaspersky to download the password manager 

[Berny]

@bbigwood

1 hour ago, bbigwood said:

I was trying to trying to access MyKaspersky 

Please see this Topic