False Notification-Device Control

[KouMoses]

Hello,

I have some PCs (Win 10) where Kaspersky Endpoint Security shows a notification that it is blocking a flash drive when there is nothing plugged in, hereunder the event message when the user clicks on the request access button, what could be the problem and what is the solution apart from disabling the notification.

 

Quote

Hello!

Please allow access to operations with the device Generic- Compact Flash USB Device that has been blocked according to the device access rule.

Device parameters:
Device type: Removable drives
Device name: Generic- Compact Flash USB Device
Model: VEN_GENERIC-&PROD_COMPACT_FLASH
Device ID: USBSTOR\DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.00\20060413092100000&0

Operation details:
Computer: S1FACH007
User: AUTORITE NT\Système
Blocked operation type: Read
Start date and time: 02/11/2022 08:13:10
    

 

[Thomas Becker]

Hello,

could be a built-in cardreader.
To analyze this please open a request with https://CompanyAccount.kaspersky.com
Add to your request the notification and also a system data collection done with https://support.kaspersky.com/3632