External Drive Disconnects After Kaspersky Antivirus Installation

[Ahsan]

Ever since installing Kaspersky Antivirus, I've been experiencing frequent disconnections of my external drive. Prior to the installation, I had no such issues. Despite disabling external drive scanning in the antivirus settings, the problem persists.

I seek guidance and possible solutions to resolve the frequent disconnection of my external drive after installing Kaspersky Antivirus.

[Berny]

@Ahsan Welcome.

Please connect your external drive to another port or with another cable ?