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Exclusions aren't working, Please help.


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I'm very much frustrated about the issue. Does't matter how many times i add a folder and file to exclusions, Whenever kaspersky scans automatically or manually it shows the same error saying "There are unprocessed objects found. I'm confused. Doesn't matter how many times i add it it shows up the same. I've added screenshots. Please assist me if I'm doing a mistake in adding exclusions.

 

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10 minutes ago, Rahul_dpa said:

I'm very much frustrated about the issue. Doesn't matter how many times i add a folder and file to exclusions, Whenever Kaspersky scans automatically or manually it shows the same error saying "There are unprocessed objects found. I'm confused. Doesn't matter how many times i add it it shows up the same. I've added screenshots. Please assist me if I'm doing a mistake in adding exclusions.

Hello @Rahul_dpa

Welcome!

  • The error in the Notification centre is notThere are unprocessed objects found - it's We found an application that can be used by intruders to damage your computer or personal data.
  1. Remove Risk tool & replace with an asterisk *
  2. Remove File hash & replace with an asterisk *
  3. Change Protection components to All components. 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

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Thank you so much for the response 🙏🤝 @Flood and Flood's wife,

Thanks for the welcome, I'm excited to be here. 😄

The suggestions you have provided worked. The notification part I've point out, I mean in the windows notification center not in the kaspersky app.  

  1. I've removed the "Risk tool in object field & replaced with asterisk.
  2. Removed File hash & replaced with asterisk.

Saved above settings and run a quick scan & I got the desired outcome I was looking for, results are below. 👇

I've gone through the below articles to understand how to add an exclusion, but i was confused with creating name masks, objects, filehash & protection components

Could you please explain in a simple way about those four underlined terms and what they mean & how they function?

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/227390.htm

https://support.kaspersky.com/help/Kaspersky/Win21.5/en-US/201385.htm

https://support.kaspersky.com/KESWin/12.0/en-US/187478.htm

https://encyclopedia.kaspersky.com/knowledge/the-classification-tree/

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