Changing KLSHARE

[xpreme]

Hi,

    I have just installed KSC 14.2. Now, I want to change the KLSHARE destination. To do so, I have removed the default KLSHARE folder in windows shared folders on Computer Management console. Then I created a new KLSHARE folder pointing to another destination. But, now, when I create a stand-alone installer package it goes to the former destination in C:\ProgramData\... again. What should I do now? Thanks a lot for your tips.

 

[ElvinE5]

change the location of the folder in the properties of the administration server ...

even if your location is already listed there \\Server\KLSHARE re-specify the location of the new folder...

this will reinitialize the server and bind it to the new location.

https://support.kaspersky.com/ksc/14/en-US/247156.htm

Edited June 21, 2023 by ElvinE5

[xpreme]

Hi @ElvinE5

Thanks for your reply. Actually, when I re-specify the KLSHARE in my Windows, it works fine in terms of copying update files. But when I create a new stand-alone package, it will be stored in the former KLSHARE (defualt by Kaspersky) directory. 

[JL - KL DACH]

Hello,

please try re-entering the IP or DNS name of the server in the Properties of Installation packages and recreate the Standalone package afterwards

Regards

[xpreme]

Hi @Joerg Lechea

    Thanks for your reply. However, this is not what I am looking for. It seems somehow a bug here.

[JL - KL DACH]

Am 28.6.2023 um 15:02 schrieb xpreme:

Hi @Joerg Lechea

    Thanks for your reply. However, this is not what I am looking for. It seems somehow a bug here.

Hello xpreme,

if you think it is somehow a bug it would be a good idea to adress it in a ticket with support to do detailed analyzing.

please open a case here: https://CompanyAccount.kaspersky.com

Please first use our GSI tool and upload the resulting file to your new ticket. This should speed up the analysis: 
https://support.kaspersky.com/3632
(Please run as Administrator and include Event Logs)