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Can't uninstall Kaspersky from my computer


Agloren
Go to solution Solved by Berny,

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I'm currently using Windows 11 and I simply can't uninstall Kaspersky.
I installed the free version last year.
I already checked the list of apps that are incompatible with Kaspersky, didn't find anything there.

Whenever I try to open Kaspersky it shows this window saying "Loading protection", but it never really does anything, just stays like this.

opening.thumb.png.0b8e6cceca06eab8c854c971fb5684d1.png

On the icons part in the task bar this is the icon that appears but I can't interact with it at all, it just stays there: icon.png.94de3f2514226e431da97b8dde6dc8be.png

Whenever I try to uninstall I get this window that stays like this forever saying "Prepairing to uninstall":

uninstall.thumb.png.a22731380e9c2acc5207aae737e202e6.png

After I try to open it I can't even force it to end task from the windows task manager, it stays there running.

What do I do to remove this software from my computer?

Edited by Agloren
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6 minutes ago, Berny disse:

@Agloren Welcome.

Please backup your personal files , exit Kaspersky and run the KavRemover.

How can I exit Kaspersky? I can't exit through the icon from the task bar because the app starts to open but never really does, so the option to exit never appears.
And I cannot force close it through the task manager, it simply stays there.

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9 minutes ago, Berny disse:

Please run the KavRemover without closing Kaspersky ?

Nevermind, I restarted the computer and was able to run the kavremover, apparently it worked just fine.

It generated 3 text files after running, I can just delete them, right?

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4 minutes ago, Agloren said:

 I can just delete them, right?

Yes , and clear your Temp files + reboot.

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