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Posted (edited)

When i want install KPM addon via KPM program browsers redirects me on this web https://support.kaspersky.com/us/faq/2024-us-sales-statement  

I am not in US. Why i see this? And where download KPM addon? Addon for brave or chrome.

EDIT : found addon via google link in chrome web store. But i can´t search directly in web store.. Also not sure which version of addon is latest.

Edited by nexon
Flood and Flood's wife
Posted
2 hours ago, nexon said:

When i want install KPM addon via KPM program browsers redirects me on this web https://support.kaspersky.com/us/faq/2024-us-sales-statement  

  1. I am not in US. Why i see this? And where download KPM addon? Addon for brave or chrome.  EDIT : found addon via google link in chrome web store.
  2. But i can´t search directly in web store..
  3. Also not sure which version of addon is latest.

Hello @nexon

  1. No idea. 
  2. It's never been possible to search for KPM extension in the store. 
  3. Which version do you have? This: https://chromewebstore.google.com/detail/kaspersky-password-manage/dhnkblpjbkfklfloegejegedcafpliaa is Version 25.1.115.1, October 24th, 2025. 

Thank you🙏
Flood🐳+🐋

  • Like 1
Posted

Hello @Flood and Flood's wife

Yes i have this KPM extension installed which is newest probably... But i must search it via search engine (not google)....

Next in KPM is disabled see screenshot but i have enabled it 😒
 

1.png

  • Thanks 1
Flood and Flood's wife
Posted
2 hours ago, nexon said:

Hello @Flood and Flood's wife

Yes i have this KPM extension installed which is newest probably... But i must search it via search engine (not google)....

Next in KPM is disabled see screenshot but i have enabled it 😒
 

 

Hi @nexon

Thank you for the information!

  1. Which search engine? 
  2. Why are you using a search engine to search for a KPM extension - the extensions are distributed within the application
  3. Have you done a clean install? Refreshed the browser? Contact support.... 

image.thumb.png.ecb710c8421d781f3a0ae1006b187abd.png

image.thumb.png.8daf50dbe0a40f9fa1dae4659f273970.png

Thank you🙏
Flood🐳+🐋

Flood and Flood's wife
Posted
16 minutes ago, nexon said:

If i want install directly via KPM it opens link in browser which i wrote above https://support.kaspersky.com/us/faq/2024-us-sales-statement  

So i must manually search it. 

Interesting scenario in KPM is disabled but in browser addon working 

Hello @Nexon, 

  1. When we open Brave/KPM browser extension (i) link in the KPM application, it opens: The extension is installed. Configure your browser for the extension to work properly. IF (you) are saying the Brave/KPM (i) opens the Sales statement -> that's bizarre. 
  2. We've never been able to generically search for the KPM extensions with a successful out come & according to the advice from support - it's not possible. 
  3. In the past (for us) support have sorted this issue for us, quickly. 

Thank you🙏
Flood🐳+🐋

Posted

I forgot... I have newest version 25.1.0.546 (without patch) so maybe in future patch will fix this...

Do you have same version like me? And everything fine?

BTW Tech support is informed about this.

  • Like 1
  • Thanks 1
nguyenhoang158
Posted (edited)

I'm not encountering any errors. Currently, there is only a synchronization error on Android. I am also waiting for the new update for Android.
image.thumb.png.f62d3265a957724808e12755b0c9ed2d.png

Edited by nguyenhoang158
  • Like 1
Posted

Please check version of KPM for windows

  • Like 1
nguyenhoang158
Posted

image.thumb.png.9f14ddf0063c327c19614e3d3be9a718.png

10 minutes ago, nexon said:

Please check version of KPM for windows

 

  • Like 2
Flood and Flood's wife
Posted
44 minutes ago, nexon said:

I forgot... I have newest version 25.1.0.546 (without patch) so maybe in future patch will fix this...

  1. Do you have same version like me? And everything fine?
  2. BTW Tech support is informed about this.

Hi @nexon

  1. No, installed KPM is 25.0.0.501(a) & in (our) MyK account we still only have KPM [25.0.0.225.0.1.0] available - at this time. Rollouts are sometimes quite slow. 
  2. Excellent. Please share the outcome when it's available? 

Thank you🙏
Flood🐳+🐋

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