Browser Requests

[Taia]

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!

[Flood and Flood's wife]

On 6/7/2023 at 5:51 AM, Taia said:

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/".

1. I want that to stop!

Hello @Taia, 

Welcome!

1. Why? 
2. Kaspersky, Security, Advanced Settings: Network Settings, Inject script into web traffic to interact with web pages: If the check box is selected, the Kaspersky application injects a web page interaction script into web traffic. This script ensures the operation of such components as Safe Money, Private Browsing, Anti-Banner, and URL Advisor.
3. Uncheck Inject script into web traffic to interact with web pages:

  

Thank you🙏
Flood🐳+🐋

Edited May 19 by Flood and Flood's wife

[Taia]

Thank you.
1: I'm a software developer and these logs keep messing up my console

[Penkz]

Im developer too... but i uncheck this option and kaspersky keep doing requests...

[Flood and Flood's wife]

51 minutes ago, Penkz said:

Im developer too... but i uncheck this option and Kaspersky keep doing requests...

Hello @Penkz, 

Welcome!

1. Has the browser cookies/history been cleared & the browser exited & restarted?
2. Has another browser been tried? 
3. Has the computer been shutdown, powered OFF, then powered ON, logged in & retried? 
4. IF 'yes' to 1, 2 & 3 & the issue persists, & if (your) Kaspersky software is licensed, not Free or Trial, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown in the image; please include any screen images of the error, a detailed history & reproduce the issue & collect Har logs, refer: How to collect console and HAR logs, include them with the request; Support may request *other* logs, traces & other data; they will guide you:  (Note - fill in (your) Kaspersky software - we've used Kaspersky Standard - as an example)             

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋