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After the Kaspersky Endpoint Security for Windows update, the computer does not work properly on the Internet


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James Johnson
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After upgrading Kaspersky Endpoint Security for Windows from 12.6 to 12.7.0.533, the computer cannot access the internet properly. Only applications that were accessing the network when Kaspersky Endpoint Security for Windows was launched can go online after the application starts. Any applications that attempt to connect to the internet after Kaspersky Endpoint Security for Windows has started encounter the err_connection_reset error. For example, when Kaspersky Endpoint Security for Windows starts with the system, only the system (Windows updates can update normally) and Kaspersky Endpoint Security for Windows can connect to the internet. At this point, if Kaspersky Endpoint Security for Windows is exited, all applications can connect to the internet normally. If Chrome is opened and used, then when Kaspersky Endpoint Security for Windows is restarted, Chrome can still access the internet and browse web pages. However, if Edge is opened at this time, it will prompt that the connection has been reset, showing err_connection_reset, and other applications will also be unable to connect to the internet. I checked the reports from Kaspersky Endpoint Security for Windows, and no related events were recorded. I tried uninstalling and reinstalling Kaspersky Endpoint Security for Windows, but the problem was not resolved.

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