After new update vpn doesn't work!!!

[Tunade.]

Hey guys i have problem that vpn doesnt work even on google. I used to use gaming servers for europa but it doesn't work anymore what to do can anyone help?

[ginger 50]

mine has stoped as well

 

[harlan4096]

Welcome to Kaspersky Community.

 

I guess You got an auto update or did it manually? las versions of KVPN is 21.20

 

 

[egeyildizoglu]

mine version is 21.20.8.505-1 and works very slow  as well and after the update

 

[Tunade.]

agree my version 21.20.8.505-1 also and doesnt even work just sometimes it works. i got update like a week ago or sth i dont know fr maybe 2w but after that it doesnt work properly what to do 

what to do idk

14 hours ago, harlan4096 said:

Welcome to Kaspersky Community.

 

I guess You got an auto update or did it manually? las versions of KVPN is 21.20

 

 

 

[egeyildizoglu]

Mine only works when i changed the protocol to "Wire Guard" otherewhise it doesnt work fine. The "CatapultHydra" is new, faster to transfer but we cannot use it after the new update. I hope it helps to fix your VPN and they fix this problem as soon as possible.

 

[Tunade.]

1 hour ago, egeyildizoglu said:

Mine only works when i changed the protocol to "Wire Guard" otherewhise it doesnt work fine. The "CatapultHydra" is new, faster to transfer but we cannot use it after the new update. I hope it helps to fix your VPN and they fix this problem as soon as possible.

 

bro how did u change protocol

when i change protocol, i can't choose the server which to connect help

[harlan4096]

I have just being testing KVPN 21.20 with server in Spain (my country), and it seems protocol WireGuard just sucks in speed, see my results with a 1 GBit symmetric fiber connection:

 

 

[Tunade.]

when i changed protocol i can't choose any server how to choose

[harlan4096]

In what country are You?

[egeyildizoglu]

Of course Wire Guards speed is slow but in otherwise it doestn work. I have to change protocol to use VPN after the update. Before I updated it, my VPN works completely fine. When I set to auto VPN selects the faster one and it is CataputlHydra protocol. I am living in Turkey if you are asking to me.

[harlan4096]

Also, WireGuard has some limitations:

 

https://support.kaspersky.com/KSDE/Win5.20/en-US/236273.htm

 

SplitTunnel does not work...

 

Try to uninstall, and clean install KVPN 21.20

[Hans.KK]

I got upgraded to version 21.20.8.505-1 yesterday and when the VPN is active on the usb interface the internal lan port is disabled, kind of a boomer, I use the lan to remote desktop and the usb is my internet access, and the PC is not next to me so unpractical to go to the PC to try to investigate this.

When I disable the VPN my lan port is again working.

[harlan4096]

Do You have Your network set to Private in Your Windows network settings?

 

Also, are You using also K. Standard, Plus or Premium?

[Hans.KK]

On 2/14/2025 at 3:46 PM, harlan4096 said:

Do You have Your network set to Private in Your Windows network settings?

 

Also, are You using also K. Standard, Plus or Premium?

I do not know if you ask me, but it might be so.

I just checked and the internet network so to speak is marked as "Private network" and my local network is marked as "Public network", how they had got these names (public/private) I just do not know, but would like to know.

I am just using kaspersky VPN free version.

I can add that when the VPN starts is simply kill all traffic to all network but the one for the Internet, it do not disable the nic or anything like that, traffic is simply killed.

I have used this VPN for years and never had issues like this, the VPN had once been inoperative for 2-3 month but that is all.

My setup is a bit unusual I think, I got a USB thing to make internet connection, and the notebook PC is placed on top of this building (to get internet), and I access it via remote desktop. So when I now and then need VPN it is killing my access to the notebook PC, and to recreate access to the notebook I have to go for an extended walk.

 

[egeyildizoglu]

On 2/14/2025 at 3:46 PM, harlan4096 said:

Do You have Your network set to Private in Your Windows network settings?

 

Also, are You using also K. Standard, Plus or Premium?

I am using the Premium version, and my setting is set to Public