Adding component Failed [Functional failure]

[Nabeel-Falconi]

Hi Support Team,

i want to push encryption component form security center but the task is failed, no error description showing. 

 

[Thomas Becker]

Hi,

please make sure you have a valid license in your KSC and on the workstations.

Then try finding a solution on these pages:
https://support.kaspersky.com/KSC/13.2/en-US/195124.htm and https://support.kaspersky.com/KESWin/11.11.0/en-US/128080.htm

On the device itself you can use this Test Utility: https://support.kaspersky.com/kes11/diagnostics/14328

If all this is of no help then please open an incident with CompanyAccount.kaspersky.com and attach the results of the Test Utility.