January 30, 20224 yr @Benkimaru Please see this Kaspersky Support article :https://support.kaspersky.com/common/error/activation/13913Also , Kaspersky Support is free for licensed products.→ https://support.kaspersky.com/b2c#contacts → Contact us → Product help → E-mail → Contact Support
January 30, 20224 yr Author @Benkimaru Please see this Kaspersky Support article : https://support.kaspersky.com/common/error/activation/13913 Also , Kaspersky Support is free for licensed products. → https://support.kaspersky.com/b2c#contacts → Contact us → Product help → E-mail → Contact Support Unfortunately I have already tried those solutions severally to no avail. I have even contacted technical support and nothing yet
January 30, 20224 yr @Benkimaru Please submit your INC number from your ticket in your next Post , Kaspersky collaborators are watching this Forum.
January 30, 20224 yr Author @Benkimaru Please submit your INC number from your ticket in your next Post , Kaspersky collaborators are watching this Forum. Kaspersky Technical Support - ID INC000013699023
January 30, 20224 yr Author This user had already posted in another thread. I oriented him to do some commands via CMD to correct the DNS problem. Anyway, I had also oriented him to look for technical support, informing the same links that @Berny did. Making repetitive posts will not solve the problem. Link This is not a repetitive post
January 31, 20224 yr Author I just bought Kaspersky Internet Security product for 3 devices, subscription of 2 years. I was excited with this purchase until I tried to activate it on my Acer Aspire 5 laptop running Windows 11 Home Version 21H2 Build 22000.469I have failed many times with the error: ‘Activation error: cannot setup server connection’I have checked all these and yet nothing:Incorrect date set on a computer. DNS client service does not work on your computer. DNS server malfunction on your Internet services provider’s sideI even got help from some IT person who shared some codes to run on CMD but it did not respond. Why does it fail to connect to ‘server’ and yet I can access internet with any other application?I feel like Kaspersky is pushing me to pay for technical assistance by intentionally blocking access to the activation site so that I go that route. There seem to be less topics like this one in the online community I need help anybody.I’ll appreciate any help I can get
@Benkimaru Please see this Kaspersky Support article :
https://support.kaspersky.com/common/error/activation/13913
Also , Kaspersky Support is free for licensed products.
→ https://support.kaspersky.com/b2c#contacts
→ Contact us → Product help → E-mail → Contact Support