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Posted

存在多个问题:

1、点击“使用Google登陆”并点击“转到浏览器”,无任何响应。

2、点击“使用Apple登陆”并认证后,显示“发生错误。”“请返回并尝试再次登录。”

3、使用卡巴斯基账号密码登陆,显示“无法连接到服务器。检查您的互联网连接并重试。”

 

截屏2023-07-24 09.04.38.png

截屏2023-07-24 10.03.17.png

截屏2023-07-24 10.03.33.png

Posted (edited)

btw,使用KLlogsGather采集到的日志中显示如下内容,这段日志是在使用卡巴斯基账号密码登陆KPM时采集到的:

00:49:11.409    5162    ERR    httpcli    0x145e0d8a0 ProcessTask 0
00:49:12.982    5162    ERR    httpcli    CheckResultFailedException - 0x80010102 (File not found). At component/instrumental/network_services/source/http_client/cert_revoke_helpers.cpp(808) 
00:49:12.982    5162    ERR    httpcli    Unable to make request to http://crl.kaspersky.com/cdp/KasperskyLabPublicServicesRootCertificationAuthority.crl
00:49:12.982    5162    ERR    Req 0x146018200<- CheckFailed 0xa0010020 (Unknown result code)
00:49:12.985    5162    ERR    httpcli    Req 0x146018200ReadFromIO: break because of verification error 0xa0010020 (Unknown result code)
00:49:12.986    5162    ERR    httpcli    0x145e0d8a0 ProcessTask 0
00:49:12.986    58986    ERR    ucp.accstg.registrator.rest_client    RequestCompleted() SystemException - RequestCompleted result: 0xa0010020 (Unknown result code). At component/ucp/source/rest_client/source/rest_client_impl.cpp(304) 0xa0010020 (network_services::Unknown error code)
00:49:12.986    58986    ERR    ucp.accstg    Start logon failed, result: 0xa0010020 (network_services::Unknown error code)
End of trace file, local time: 2023-07-24 08:49:14

对于日志中提到的url,我均可以在浏览器中正常访问。

 

截屏2023-07-24 10.05.49.png

Edited by GGTest
Posted

我这也是,提示网络问题,我的网络正常

  • Solution
Posted

现已正常工作,可能是服务器问题,问题解决。

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