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Showing results for 'Quick Launch Keyboard'.
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Hello @masterdollar , I can see you need a quick fix. So an unusual idea: can't you just reinstall Kaspersky? Not much can happen, but maybe the internet connection will work again. After that we can take our time to troubleshoot. Addendum: this was a quick idea - of course it only works if you have an offline installer available... -
libove replied to libove's topic in Kaspersky Security CloudHi FLOOD, This is Kaspersky Secure Cloud free edition. In Notification Settings “Notify about events” is checked, as I assume that is required in order to be aware of infections and other warnings. I do not see any option to select to NOT receive the “Quick Scan Completed - No Threats notification. (I can't cause the notification to happen on demand; it occurs once or twice a day whenever Kaspersky Security Cloud performs a quick scan, and it appears in the Windows 10 Notifications sidebar). Or, am I wrong and I DON'T need to leave “Notify about events” checked in order to receive notifications when Kaspersky Security Cloud detects a potential security issue? Or, (where) is the configuration for exactly WHICH “events” should notify? (I know that I can ignore certain things, but these Quick Scan Completed - No Threats notifications do not have a “do not show again” or “ignore all future” option like some other things in Kaspersky do have). thanks. -
Hello @libove Welcome! May we have an image of the Quick Scan notification that requires a response please? In Notification Settings, what has been configured? What Action on threat detection settings have been configured? Is Kaspersky Security Cloud licensed? Please post back? Thank you🙏 Flood🐳 -
libove replied to libove's topic in Kaspersky Security CloudI don't want to have to acknowledge the Quick Scan Completed - No Threats notification every time. How do I turn off that notification entirely? thank you,
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RoadSign78 replied to RoadSign78's topic in Kaspersky FreeThanks for your quick Reply. -
Toriatama replied to Toriatama's topic in Kaspersky Safe KidsThank you for your quick reply. I was not expecting an answer so quickly so I’ve tried this: disassociated the windows account with KSK, and re-associated it (fortunately, previous settings were saved and I did not needed to re-configure everything). And it seems to work again. But something was clearly “broken”. Time schedule & limits were not working properly, but were working till now. Next, internet filter had also stopped working (it was not detecting my son account anymore and was no more reporting visited websites). I will check if this happen again and will update this post if needed. Thank you! -
Hello @Ignatius_Reilly, Re “what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in?”, none of those are logged by KSK Device use time, however, to assist, we do need to see the data please. Please upload the Summary Report to any cloud service & post the link please? Thank you🙏 Flood🐳
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Ignatius_Reilly replied to Ignatius_Reilly's topic in Kaspersky Safe KidsGenerally speaking what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in, or something else? Thanks -
Hello @KattM8, You’re most welcome☺ ! Thank you for letting us know you’ve resolved the issue and the steps taken to get there👌 We’re delighted the issue is resolved🤸 Re “other AV’s picked up a couple other things, not detected by KTS, minor but believe this may need to be looked into”, without knowing what was picked up, it’s not possible to advise, if you’d be kind enough to provide the report data/detections please, we’re more than happy to look into your findings. Re “scan pause/full screen youtube” is it every scan: Full, Quick, Selective, Vulnerability? Please let us know? Thank you🙏 Flood🐳
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Guest posted a topic in Kaspersky Internet SecurityQuick or full scan not working on on Mac using macOS high sierra. I tried to generate a report with the KLlogsGather script unsuccessfully. -
sinadroi replied to sinadroi's topic in Kaspersky Total SecurityHello @Wesly.Zhang , @Berny I think this is the closest we can get. I tried on a website and although it opened the launch page (partially), every click resulted in an empty (single pixel) page. Its not perfect, but its something. Now I need to see if there are any side effects! Thank you -
Guest posted a topic in Kaspersky Internet Securityi just dont believe how stupid this is. i downloaded kaspersky last night, and did a quick scan. after that, i continued watching YT videos. but not long after, the wifi stopped working on my laptop. it said “connected, no internet”. i asked my family members if they had the same problem, they didn’t. so obviously it wasnt the wifis fault, it was my laptops fault. so i decided to disconnect and reconnect. but, the wifi thing disappeared entirely. even in the settings, i couldnt find anything related to wifi, it literally disappeared. restarting the laptop helped, but this happens atleast twice a day. i even uninstalled kaspersky (which LITERALLY took me hours), but the problem is still there. i’ve never had this problem until i downloaded kaspersky. any help?
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Guest posted a topic in Kaspersky Password ManagerWhen I launch the kpm program, I have two windows popped out - One big and another one in the right corned of the screen, and it’s smaller. Anyone knows what can be the issue?
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Hello @Maike13, Thank you for the video reference and the additional information👌 I spent days trying to apply those directions to the KOSKB/Trackpad, total an complete fail😖 Windows virtual keyboard & Gmail Virtual Keyboard, work seamlessly and immediately, Windows 10 1909. I’ll test the issue on a W7 device. If, on your W7 device, Windows virtual keyboard & Gmail Virtual Keyboard & Trackpad are working normally, (imo), it’s not the device that’s the root cause. I’ll also uninstall Kaspersky & reinstall and report back. Thank you🙏 Flood🐳
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flowerportal replied to flowerportal's topic in Kaspersky Internet SecurityThanks for your quick response :) i will follow your instructions. -
Turing replied to Turing's topic in Kaspersky Internet SecurityThank you all for the quick help! A feature request (support ticket) has already been sent. 😉 -
b1k3rdude replied to b1k3rdude's topic in Kaspersky Total SecurityMy details: Android 8.0 (Galaxy S7 flat exynos) Samsung experience 9.0 (upto date) Samsung browser 11.1.1.52 (latest version, but older version exhibit the same issue) KTS 11.44.4.3011 Enabling internet protection is causing samsung browser to repeatedly display the quick edit pull down from the address bar 13-14x times. This happens as follows - open browser open a new tap go to google or duckduckgo type anything into the search entry box. then wait for KTA to flash the bloody quick edit pull down 13-14x times rinse and repeat for EVERY tab…!!! Also I cant enable per browser, its either all the browsers on the phone or none of them. -
Mine not updating, downloaded update and also created new file (i delete renamed file) and rename newest created file. This works. I use this method, but there working only blocking ads, secure keyboard input not working, kaspersky password manager extension with browser not working for now. -
DaveB replied to DaveB's topic in Kaspersky Total SecurityHi, Just a quick update. Unfortunately, previous days reports have not deleted so I’ll create a support ticket as you suggested. Many thanks for all your help. Kind regards, Dave -
Turing replied to Turing's topic in Kaspersky Internet SecurityThank you for this quick answer! Is there a publicly available list of all supported search engines?
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Hello @lilium66, Thank you so much👏 , what’s also very interesting is the notification, to Windows Notification Center. Kaspersky documentation is very clear, it refers to OneDrive Cloud only, not GoogleDrive or any other Cloud storage: Scanning files in OneDrive cloud storage In Windows 10 RS3 or later, Kaspersky Security Cloud does not scan files in OneDrive cloud storage. If Kaspersky Security Cloud detects such files during a scan, it shows a notification stating that the files in cloud storage were not scanned. The following components do not scan files in OneDrive cloud storage: Full Scan Selective Scan Quick Scan Background Scan The report on the operation of Kaspersky Security Cloud contains a list of files in OneDrive cloud storage that were skipped during scan. Files downloaded from OneDrive cloud storage to a local computer are scanned by real-time protection components. If a file scan was postponed and the file has been uploaded back to OneDrive cloud storage before the scan is started, this file may be skipped during a scan. When running applications and scripts, the Application Control and System Watcher components download applications from the OneDrive cloud storage to the local computer to scan. Please raise the issue with Kaspersky Technical Support, they’re the ones who’ll be able to provide a definitive answer. They will ask for traces, thankfully the issue is able to be replicated, otherwise, it would be a PIA for you😉 Please do share their advice when it’s available? Thank you🙏 Flood🐳
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Guest posted a topic in Kaspersky Internet SecurityIf I don't shut down Kaspersky, I can't start the ark: survival evolved, when I shut down Kaspersky, I can run it Error log: 17:44:27: Starting BattlEye Service... 17:44:32: Launching game... 17:44:42: Note: File blocks can be ignored if they don't cause problems with the game. 17:44:42: [INFO] Blocked loading of file: "C:\Program Files (x86)\Common Files\Kaspersky Lab\klhk\klhk_x64\klhkum.dll". 17:44:42: [INFO] Blocked loading of file: "C:\Program Files (x86)\Common Files\Kaspersky Lab\klhk\klhk_x64\klhkum.dll". 17:44:42: Failed to launch game.
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Hello @Maike13, Welcome! 🅰 Regarding (1) methods & protection: Using laptop keyboard = Yes Using Kaspersky onscreen keyboard = Yes Using the Windows onscreen keyboard - ask Microsoft Copy and pasting a password into the password field - Yes 🅱 Regarding (2) Controlling the KOSKB with a trackpad, in my tests, it’s not working, Kaspersky Technical Support are looking into it, we’ll update you as soon as they answer. Thank you🙏 Flood🐳 Resource: About On-Screen Keyboard
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Maike13 replied to Maike13's topic in Kaspersky Internet SecurityI’m new to Kaspersky (Internet Security 2020) and have a couple of questions. Entering passwords securely. So, when I’m in the secured browser (Firefox in my case), and click in a password field, it says “Secure keyboard input is enabled”. Now, I can input my password in a variety of ways, using my laptop keyboard, using the Kaspersky onscreen keyboard, using the Windows onscreen keyboard, and even copy and pasting a password into the password field. Are all these input methods protected? I use a track pad on my laptop (no mouse), and with every other application I’ve ever seen, a tap on the track pad is interpreted as a mouse click. However this doesn’t seem to work with the Kaspersky onscreen keyboard. Is there some setting I don’t have set correctly? Thanks -
Hello @JoeBlow, You’re welcome! As @harlan4096 advised earlier, use permit or deny exclusions, otherwise, wait for Kaspersky to remove the feature, which, imo, will be another bad move. Thank you🙏 Flood🐳 Resources: Secure Data Input How to configure the display of the On-Screen Keyboard icon