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Found 1785 results

  1. steve_paul_quinn
    A quick update I wanted a fool proof KART uninstall from a working or recently fixed machine, just in case the KART uninstaller failed. This is such an ugly issue, I don't want to take any chances. From what I found The anti_ransom_gui.exe task can easily be stopped The AntiRansom4 Service CANNOT be set to manual or disabled without further investigation Even sc config AntiRansom4 start=disabled fails Manually attempting to change Start in Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AntiRansom4 appears protected I resorted to using Kaspersky's own tool kavremvr.exe https://support.kaspersky.com/common/uninstall/1464 It's fun to get in Canada, I need to use TOR Browser, YMMV It worked great, doing more tests Ugly notes here https://docs.google.com/document/d/1gDzDaWPk4s8L2eqP6qERVojFXUtevCaca2G7SmO0wK8/edit
  2. Guest
    Although the version is still reported as being the same: The option is back! So whoever did a quick fix, thanks 😄
  3. steve_paul_quinn
    Thanks PDWK. Honestly my first exposure to this issue was VSS failure. I was making careful notes when I discovered this (your) excellent post in relation to CatRoot and DriverStore. I’ve shared my notes below for anyone to read. They start nice and clean and slowly get messy as I learn more. I’ll clean it up once things settle. I have a suspicion this issue came up when the KART application version automatically upgraded to 3.0.1.3660. I say this because I have compared application versions of working and dead machines. I’ve got screen shots in my messy notes to exemplify. The Product Version of anti_ransom_gui.exe is helpful to query on dead machines. https://docs.google.com/document/d/1gDzDaWPk4s8L2eqP6qERVojFXUtevCaca2G7SmO0wK8/edit Regarding reaching out to Kaspersky Support, I am struggling to find a Support URL for the Free KART, but I’ll keep looking. I’d bet the non-free KART has this same issue so I might try that. It’s kinda sad Kaspersky has said nothing here. Hey Kaspersky, who cares if we are dealing with a free product? It’s possibly implicated in wacking computers. These free KART customers of mine and now afraid of Kaspersky. If the purpose of your free software is to transform them into paying customers, you had better act quick if you want to save mine.
  4. Flood and Flood's wife
    Hello @edE48, Thank you for posting back👌 We can’t see 3 vertical lines in your video🤔 We thought maybe you meant the Quick access menu: Link Screen-print the screen showing the 3 vertical lines & post back please? Thank you🙏 Flood🐳 +🐋
  5. Berny
    @kyros15 Welcome. Did you check your Quick Scan Settings as well ?
  6. mikethebike
    An update. I believe I may have solved both the problem I identified in the title and the problem that Flood identified for me as a question which was why was I still running V19 The reset made no difference but I then had an idea which was to check to see if my wife who shares the same computer had the same problem when she tried opening the Secure keyboard. She did not and I noticed that she did not have the yellow and blue shield attached to her Chrome icon which I did to mine, so I assumed that the change in my case may have been the problem and simply decided to uninstall and re-install Chrome and that cured the problem. Why this made the difference and why it had appeared on my desktop we may never get to the bottom of, I suppose In terms of KIS I noticed that I had the Global version and not the European one so I simply downloaded the European version which gave me 21.1.15.500(c) So thanks all for the help but just one more question if I may. Can I take it that from now on KIS will automatically move me to the next version when it is released? mikethebike
  7. Max Payne
    Hi @Flood and Flood's wife , Thank you for your quick reply. I have the Anti-Virus version, assuming that those detailed settings are not available (I just checked to make sure). Image attached is the kind of spam I tend to get “above the clock” bottom right. Thanks.
  8. Guest
    Same issue for us, all the computers we move to Kaspersky v 11.2.0.2254 get keyboard issue. We need to fix registry key as explained by bhb user : Deleting the word “klkbdctl” in the UpperFilters key in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4d36e96b-e325-11ce-bfc1-08002be10318} Delete ONLY “klkbdctl” inside the key, else it won’t work
  9. Igor Kurzin
    Hi @phunction , Do you use other Kaspersky products, like Safe Kids? Run KAVRemover utility with --nodetect key: - download kavremover utility (https://support.kaspersky.com/1464). - run CMD (Windows Command Processor) by pressing Win+R, then type CMD and press Enter - drag the downloaded file kavremvr.exe to CMD window - press "Space" on the keyboard and type: --nodetect - press "Enter" - choose from the drop down menu the Kaspersky Free\Kaspersky Anti-Virus\Internet Security\Kaspersky Total Security 2021 (or another version, that you had installed) - enter the code from the picture and run the removal process - restart PC Regards, Igor
  10. Flood and Flood's wife
    Flood and Flood's wife replied to mikethebike's topic in Kaspersky Internet Security
    Hello @mikethebike, Welcome back! We tested with v21 (not 20), Secure Keyboard is working in all browsers.Try resetting KIS, use the procedure we’ve provided previously, if that does not work, either uninstall KIS & do a clean install or log a case with Kaspersky Technical Support, they will need a GSI & windows Logs & they will request Traces captured as the issue is replicated, they will step you thru the correct collection process. Also, may we ask why you’re still using V20 please? Thank you 🙏 Flood🐳&🐋
  11. Igor Kurzin
    Igor Kurzin replied to Eli Menda's topic in Kaspersky Internet Security
    Hi all, we expect global launch of 2021 in July.
  12. snask
    I’m not seeing that increase in CPU usage here after running Quick Scan and Vulnerability Scan both with their subsequent banner and action center entries. My desktop PC has a Ryzen 5 2600 CPU and the current CPU usage for both avp.exe and avpui.exe is 0%. If you add the “CPU Time” column in Task Manager, total avp.exe usage is 15m49s and avpui.exe is 1m39s whereas System Idle Process is 62hr15m00s approx (keep in mind that each real time second is 12 CPU Time seconds as the CPU is of the 6 cores / 12 threads kind).
  13. SLGGX
    Hello @Berny and @Wesly.Zhang , Thanks for your quick answers but unfortunately, yes I tested it. But it does not work for me. The reason is because this is checked : Yes, Kaspersky does request users if they want to allow or forbid the webcam access, but even if they allow it (clicked on “Allow Now”), Kaspersky still denies the webcam access because we told it to forbid all webcam access for any application. Either this is a bug, or it was not designed like this but currently, there is no way to “forbid the webcam access by default except for the one instance we decided to allow”. And going through every application and specifying for each one we need to request user or to prevent webcam access, and for new applications, allows it by default, is not a solution. Because I’m a developer, making new applications is what I do. Therefore, I have 2000 to 5000 applications on my workstation (lot of them are custom made executables), and going through them one by one is such a hassle. Besides, if I create a new one and forget to disable webcam access, I think any hacker could just find a way to impersonate this new application, or inserting some evil code inside, to get a completely free pass to access my webcam. Anyway, even for a normal user, they could have many applications to go through. Therefore, my feature request (or bug fixing) still stands. Currently, Kaspersky : “Allows any webcam access (it warns user if one accesses it, or ask user the first time if the application was not made into the thrusted group, but this is not enough) and in case the specific application settings is set to request user, then it requests every time before allowing”. Or “Forbid any webcam access”. But what we need is to : “Forbid any webcam access unless user allowed it explicitly for the current application instance”. Regards,
  14. pdwk
    Hi Inet I have found only one other mention of this problem on a Polish news site. I have tried to msg the authoer and tried to post a comment asking for info or asking about Kaspersky. No response so far. Link: https://www.dobreprogramy.pl/Microsoft-sa-problemy-z-marcowa-aktualizacja-Windows-10.-Nasz-czytelnik-tez-ucierpial,News,113843.html It is mentioned in the last paragraphs of the news article. As for the *.cat solution, I found this article that lead me to that discovery: https://rquintino.wordpress.com/2017/05/11/recovering-from-windows-10-boot-blue-screen-critical-service-failed-disable-drivers-signature-enforcement-unsigned-drivers/ and https://rquintino.wordpress.com/2017/05/19/disk-cleanup-and-windows-10-boot-blue-screen-critical-service-failed-disable-drivers-signature-enforcement-unsigned-drivers/ Extra note. That first news article mentions that System Restore gives an error. This was true for us too. It can be fixed with a quick regedit and a restart. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{71a27cdd-812a-11d0-bec7-08002be2092f} UpperFilters REG_MULTI_SZ volsnap I found this cause and solution was related to another Kaspersky product. https://www.reddit.com/r/GoroHome/comments/c9i6rl/kaspersky_removal_tool_kavremover_chkdsk_volume/ To answer some of your questions. We have removed KART on all our PCs for now. Our process involves installing KART4 and letting it auto update itself to 5. You cannot stop the auto-update so there is no way to stop at any specific version. So we completely removed it to be safe. I agree about the Windows Update needing a reboot and then users noticed the problem and thus blame the update.
  15. Davor
    Thank You for quick response. It should be reverted: It should be “I want more” button on block mode - as it is on Windows. Warn mode is only warning - so “I want more” button is not necessary there - my opinion. Davor
  16. snask
    Windows 10 x64 Version 20H2 Build 19042.867 Kaspersky Internet Security v21.3.10.391 This is only a minor annoyance, but since I moved to the very latest KIS v21.3.10.391 I get Windows 10 notifications - both banner and action center - announcing scan completion for things like quick scan and vulnerability scan which seem (?) to be impossible to turn off without turning off ALL Kaspersky notifications. This has only started with the latest KIS version as above. I’ve attached a few screenshots, including one of the “Informational” notification section of KIS settings and I think I have turned off all potential causes of these notifications? It does seem to be a small bug introduced into the latest version of KIS (or maybe Windows 10!). Many thanks in advance for any advice that can be given here.
  17. d.saadat
    Hi, I had Kaspersky Total Security 20.0 installed and everything was working fine. Then yesterday I noticed it was not in the task bar anymore and I tried to launch it from Start Menu, but I cannot find it installed. I ran the startup.exe file to reinstall, then when I was told to restart PC. Then it says to restart again to finalise the installation. On the second restart, Kaspersky is not running. On “Apps and Features” it shows as installed, however I don’t know how to open it as it is not in the start menu. Thanks for your help.
  18. Guest
    I am using Kaspersky Total Solution on Windows 10 1909, and had the same problem on both YouTube on Chrome and the YouTube Music app. This solution worked for me. Open K Total Solution. Click Settings (cog wheel bottom left) then Additional , Network, Manage Exclusions. Add the full urls of any pages (eg http://www.yahoo.com) where you are experiencing keyboard lag. Make sure they are marked as “active” . Reboot. Note: It may take a few minutes after rebooting before the changes take effect. Hope it works for you all.
  19. banjavrujci
    Hello @Flood and Flood's wife Thank you very much for your quick response. Operating system: Windows 10 Pro Version: 20H2 Operating system build: 19042.867 Kaspersky Internet Security 21.3.10.391 Please let me know if you need anything else. Thanks a lot for your help. Best regards Branislav
  20. Flood and Flood's wife
    Flood and Flood's wife replied to leandrofm's topic in Kaspersky Security Cloud
    Hello @leandrofm, Welcome! Does the stutter happen if the onscreen & or virtual keyboard is used? Is Kaspersky Security Cloud Free or licensed/subscription? Regarding the sync issue, please provide a video? Regarding the “sleep/re-connection → freeze” issue, please provide a video? Please post back? Thank you🙏 Flood🐳
  21. Berny
    @lucy99 Welcome. Did you try to disable the Kaspersky Secure Keyboard : Settings > Additional > Secure Data Input settings
  22. Guest
    Hey, can security cloud free schedule quick/full scans? I found an older thread but can’t seem to find the option in the app itself.
  23. Rakasp63
    Hello , sorry for delay. The issue was apparently linked to an issue with Windows 10 start. Usually it took long to have Windows starting when using laptop. But , I guess after an update , the start was very quick and Kaspersky issue disappeared.
  24. Guest
    How does the on-screen keyboard works?
  25. sinadroi
    sinadroi replied to sinadroi's topic in Kaspersky Total Security
    Hello @Wesly.Zhang , @Berny I think this is the closest we can get. I tried on a website and although it opened the launch page (partially), every click resulted in an empty (single pixel) page. Its not perfect, but its something. Now I need to see if there are any side effects! Thank you

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