[Trying to Whitelist A Website (KIS)]

That's weird. All it is is a .png I uploaded to imgur.com.

Anyway, the error message says -

"Visiting a dangerous website has been prevented..

You were protected from visiting this website by Kaspersky security.."

[Trying to Whitelist A Website (KIS)]

Hi everyone,

I am trying to whitelist a website. I got one working but the other one is being stubborn.

When I got to the site I get this - https: //imgur.com/a/scM2WOG

I have added it to the whitelist in - Web AV / Advanced Settings / Trusted URLs.

Can anyone help?

Cheers

[KIS Licence - Switch To New Products?]

Hi everyone,

I have two PCs with KIS installed.

Can I upgrade to one of the new products (Standard, Plus, Premium) with my keys? If so, which one?

Thanks for any help! :)

[Major Problem With Spotify]

Hi all ?

It looks like I have it fixed. I uninstalled and re-installed KIS and now Spotify seems to work fine.

If I have further problems I will post here.

Cheers!

[Major Problem With Spotify]

It seems I spoke too soon.

It's doing it again. All I did was add a few exclusions in the firewall and add some folder exclusions and it's doing it again. Very frustrating!

Any other ideas?

[Major Problem With Spotify]

Hi @ Flood and Flood's wife

Resetting to default seems to have fixed it for me.

Many thanks for your help!

[Major Problem With Spotify]

OK.

Thanks ?

[Major Problem With Spotify]

2 minutes ago, Flood and Flood's wife said:

Please change to Autodetect settings, then select Restart app, then check that Autodetect settings is still configured please?

Done. Still same thing.

[Major Problem With Spotify]

1 minute ago, Flood and Flood's wife said:

In the Spotify app, how are Proxy settings configured? 

No proxy.

[Major Problem With Spotify]

1 minute ago, Flood and Flood's wife said:

Hello @tterb76, 

Thanks for posting back!

& in KIS Reports, are there any Spotify related errors?

Not that I can see, no.

Thanks!

[Major Problem With Spotify]

Hi ?

1 - OS is Windows 11 22000.795

2 - KIS version 21.3.10.391(i)

3 - Spotify Version - No idea (latest), but it's done this for quite a few builds.

5 - Yes

[Major Problem With Spotify]

Hi everyone,

I have been having problems with Spotify for a while now. Basically, the app stops working.

I have noticed if I disable KIS, Spotify works fine. If it's running it looks like (see attached images).

Can someone help?

Cheers

[Want to delete entries in "My Kaspersky" & change Android licence]

Hi everyone ?

 

I want to do a few things on “My Kaspersky”.

 

Basically, there are a few old entries that are no longer valid. Namely, KAV and old KIS entries.

 

I also have two KIS for Android entries for some reason. One was recently renewed and I want to use that one on my phone (Pixel 5). But when I look at that one, it’s for my old phone (oneplus). The other one is (currently) for my Pixel, but I don’t want it’s licence renewed.

 

So, how can I remove to avoid getting billed again for the Android KIS and remove the defunct KAV and KIS windows entries? 

[Safe Money - And Addons/Extensions]

Hi there :)

 

I just have a general question about safe money.

 

If I open a protected window, will I be protected from potentially malicious add-ons (Firefox) and extensions (Chrome)??

 

Thanks!

[Safe Money not using browser setting??]

Ohhh… now I get you!!

 

OK. One more question. If it opens a new window in Firefox, will Safe Money protect me from potentially malicious add-ons??

 

Thanks :)

[Safe Money not using browser setting??]

Hi,

 

I don’t think I explained properly.

 

I browse the web in Firefox. Edge is my default browser in Windows. I have selected Edge in the KIS settings for Safe Money. When I click on a link bookmark in the Safe Money list in Firefox, it opens a new Firefox window INSTEAD of the browser selected in the Safe Money settings (Edge).

 

Sorry for the confusion!

 

[Safe Money not using browser setting??]

Hi @tterb76 ,

What happens if you select "Chromium-based Microsoft Edge" in Safe Money settings and then click on a site in Safe Money list of web sites? 

 

It opens another Firefox window.

[Safe Money not using browser setting??]

Hi @tterb76 , 

Do I correctly understand the scenario: you are using Firefox for surfing, but if you need to open a site in Protected Browser, you want to go from Firefox to MS Edge Chromium automatically?

 

Hi. That is exactly right! It does not work no matter what I select in the KIS settings. Like I said I also tried to get it to open in an Chrome window and that does not work either.

 

Thanks

[Safe Money not using browser setting??]

Windows 11 22000.282
Kaspersky Internet Security
21.3.10.391(g)

 

Hi there :)

 

I have setup Safe Money in KIS, but, it won't use the selected browser when it opens a secure new browser window.

 

My main browser is Firefox, but the default on my system is Edge (chromium).

 

I have tried -

 

- Selecting "Default Browser"
- Selecting "Chromium-based Microsoft Edge"
- Selecting "Google Chrome" to test

 

I also tried rebooting my PC, but, nothing works.

 

Any ideas?

 

I really want to use edge for Safe Money sites.

 

Cheers