Playful

Hi, I actually format my whole pc so it was factory settings before I install the Kaspersky software. Previously, I did not make any changes to 1,2 or 3 when I install and it was working perfectly. I have actually try to turn off the default firewall from Windows when I try to login, it is still the same. I have even try follow the instructions on google to change my device DNS address but it is not working. Yes, I have even try to reset the networking setting to factory default even after I have format my PC.

Hi, I am facing some serious issue here. I was not able to login despite successfully installed the application. It keep prompting Sign-in is temporarily unavailable. I waited one whole day and retry but is still the same. I am not sure what happen, Last week, when I reformat my pc and install the application, I do not have this issue. But yesterday when I reformat my pc and reinstall, this issue start popping out. I have check my subscription and the number of devices that is currently using this, subscription is still active and I have not exceed the number of devces. Please help.