kronkdark

REFUND IS THE SOLUTION, TKS

You gonna help me to give me an answer or just keep spamming these useless till i quit and request a refund ?

2. https://support.kaspersky.com/ksde/win5.8/en-us/236273.htm 4. https://support.kaspersky.com/ksde/win5.8/en-us/236273.htm

1. Window 11, Kaspersky VPN: 21.8.5.452 (a), cant find Wireguard protocol 2. From google search, common sense 3. 21.8.5.452 (a) 4. Kaspersky advertises about Wireguard protocol on its own website, after i bought Kaspersky VPN i dont see any where to look for said protocol, isn't it obvious a scam

Base on this link, i can switch to Wireguard within the Setting https://support.kaspersky.com/ksde/win5.8/en-us/236273.htm But the problem is i dont even see any "Protocol" setting, i am using Kaspersky VPN desktop. Is Kaspersky scamming people just for some quick bucks ?

Well, you don’t need to worry. It was very frustrating and it is still very frustrating until now. Summary: They asked me to provide them screenshot before and after turned off Kaspersky, of course i did provide them. I tested with Epic Game and Steam to see the different while Kaspersky Internet Security still turning on.Clearly Epic Game still can reach max throttle in download speed and disk write, mean while Steam download speed and disk write are hard cap at 3 MB/s. I sent these 2 screenshots to them and they said “Kaspersky can not interfere your machine”. I sent another message to them said that “If you don’t believe me i will give you my Teamview ID so you can access my machine and look at it with your own eyes”. They replied me “Kaspersky can not interfere your machine……..”.I provided 2 screenshot show the different before and after i clean removed Kaspersky with kavremover. *they ignore* They asked me to provide machine info log, which i did right after that, it took me more than 30 minutes to get the log. I sent them my machine info log, they said my log was failed. I dont know failed at what, i can read it all those logs with my eyes. Now they are asking me to provide them another 2 logs to waste another 1 hour of my time for them.Lmao i gave up. I dont need refund anymore, i wont ever want to buy anything from them again. I bought Kaspersky Internet Security key from a reseller company operating in Vietnam named kaspersky proguide. My order id is: KASCARE332241

Base on their attitude how to support me, i think they won’t do the refund for me.

Thank you very much for your suggestion. I just spent a whole beautiful day just to talk to kaspersky proguide’s support via email. Well, he/she was very helpful to me, through the whole conversation he/she just made me thing im a ******** idiot to buy Kaspersky’s product, all their answer is very simple: “its all your fault so we reject to support you”. Like the hell would i know how can Kaspersky downgrade download speed of some specific software. Oh damn, and he/she blamed me for that instead of troubleshooting the problem. Thank you for your colleague, i just reinstalled window and start using another Antivirus instead. Have a nice day.

Tks, doesnt work, still slow

After installing, the internet speed is clearly squeezed, normally my download speed is 100 Mbps, after installed kaspersky the download speed is limited to 20-25 Mbps, that is only 3 MB / s. It's funny that I download any file under 100mb, the speed is 10-11MB/s, and when I download files larger than 100MB, it automatically squeezes down to 3MB/s, including Steam or IDM, some co-op games just stfu and can't connect to the host. So is there any fix for this ******** software ? How to disable this idiot internet download limiter to make my internet speed work like what i pay it for ????