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AAAZZZ

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Posts posted by AAAZZZ

  1. Thank you @Berny

    I am on KIS version 21.3.10.391 
    So deleting old Report1 folder will not be a problem, right?
    Also, my subscription is till next year end, am I allowed to upgrade to newer 2023 version?
     

    I would also like to add that this changing name of old reports folder solved my two problems, older was firefox not connection and latest was chromium not connecting.

  2. On 9/14/2022 at 7:17 PM, Berny said:

    @Gene15644 Welcome.

    Please try this suggestion from @Igor Kurzin ?

     

    1. Disable Self-Defense via Settings -> General
    2. Exit Kaspersky product, on the Windows Taskbar or hidden icons, right-click the Kaspersky icon, select Exit. 
    3. Go to folder C:\ProgramData\Kaspersky Lab\AVP21.3\ and rename the folder Report to Report1  
    4. Start Kaspersky Internet Security.
    5. Enable Self-Defense.

    Is it safe to delete Report1 folder post this operation?

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