Hello @Paspare, Welcome! Please share with us the following information: Windows OS version & build - in Windows Search, type WINVER, open the WINVER app, post back what's shown in the popup? Kaspersky Premium version, on Windows Taskbar, *hidden-icons*, right-click the Kaspersky icon, select About, post back what's shown in the About window?

Yes, I did that but it still doesn't recognise that my WiFi is on.

If location services were previously switched off, after switching them on you should restart the OS and recheck. https://support.kaspersky.com/help/Kaspersky/Win21.23/en-US/283105.htm

Hello, the in-game webserver in World of Warships is blocked by Kaspersky Total Security even with all programs related to Wargaming given total clearance in firewall. so all are green V. Does anybody have a clue what setting to change, or how to reset firewall rules ? Thanks in advance.

Я видел на этом форуме повторяющуюся ситуацию: люди жалуются на невозможность использовать VPN, а затем им предлагают обратиться в службу поддержки. Какой смысл просить кого-либо обратиться в службу поддержки? «Лаборатория Касперского» не не знает об источнике проблемы. Как человек, работавший в сфере информационной безопасности ещё до того, как появилась компания под названием «Лаборатория Касперского», я считаю эту просьбу крайне непрофессиональной.

Hello @Laughingly, Welcome! Which Kaspersky *version* is installed? Which *region* are you in? Read & follow Update to the Latest Version for Smooth VPN Performance, do a *clean* install using the link available from: Android, IF the issues persist, log a request with Kaspersky Customer Service, select Email & fill in the template as follows, note provide a *detailed-history* please: *Note - do not use the AI-Bot to submit the case* Thank you🙏 Flood🐳+🐋

Tengo el mismo problema, con la misma versión, y no he encontrado solución ninguna. Si podéis ser más concretos al respecto lo agradecería. Un saludo.

I've just renewed my Kaspersky Premium and now I have a problem with Smart Home not seeing my WiFi. I've seen other reports where Location Services were not switched on but I can confirm that my Location Services are ON.