Hello @qwertyberty, You're most welcome! Thank you for posting back, we're delighted to read the URL redirect issue is solved, well done! Re 3. The *new* Kaspersky software application (signed in with (your) email address) - needs to be synchronised with (your) MyKaspersky account. Kaspersky Free does not work if your device is not connected to your account - reference: How to activate the application - It's got nothing to do with HQ. Thank you🙏 Flood🐳+🐋

Hello @Mukor, Welcome! Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include images of the error & a *detailed history*. Support may request logs, traces & other data, they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Hello @AndrewK, Welcome! A tip for cancelling auto-renewal, IF there's no option available in your MyKaspersky account, contact Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - fill in the template as shown below; there's also a guide but most people find the quickest way is via KCS: How to cancel auto-renewal? No. IF (you) purchase a *new* subscription from a Kaspersky website, (a) it will *activate* when the payment is made; (b) it will have a License code - not an Activation code - the License code will be sent directly to (your) MyKaspersky account, (c) Auto-renewal will be ON; (d) make sure (you) are signed into the Kaspersky Plus application with the same email address as (you) use for (your) MyKaspersky account so the Kaspersky Plus app & the *new* License synchronise; IF the *new* subscription is purchased from a physical store OR a 3rd-pty-merchant - i.e. non-Kaspersky, there will be an Activation code; the software can be activated when you decide - again there's a guide: Where to buy a renewal code for a Kaspersky application. IF, for any reason (you) do need to download a fresh Kaspersky Plus, do so from here: https://www.kaspersky.com/downloads#update-product Any issues or concerns please post back? Thank you🙏 Flood🐳+🐋

Создайте запрос в техподдержку https://support.kaspersky.ru/b2c/#contacts

У меня включена ежедневная проверка пк, вирусов ни разу не находилось. Так же я сейчас выполнил полную проверку каспером + сторонней утилиткой (не знаю можно ли здесь указывать название), вирусы не найдены. Но вопрос самостоятельного отключения антивируса меня очень волнует.

@Raff Bem-vindo Poderia, por favor, fornecer a versão do seu Kaspersky e do sistema operacional? Além disso, a notificação para ligar a VPN aparece em qual local? Tente restaurar as configurações padrões do Kaspersky e reinicie o seu dispositivo logo após isso e veja se o problema é resolvido. Você também pode desativar as notificações da VPN abrindo o aplicativo da VPN da Kaspersky e clicando em configurações. Nessa opção rolando a página um pouco para baixo aparecerá a seção de “Notificações”.

@Raff Welcome Please do not make repeated posts. Continue here

Hi, I'm wondering a couple things. My Kaspersky Plus subscription is going to run out within a week and I have to cancel the subscription (so auto renewal will stop). I'm going to manually renew Kaspersky Plus. I have two protected devices, both are computers that have Kaspersky Plus already installed on them and are both covered by the current subscription (shown in my "devices"). My question is, If I renew the subscription will I have to re-link or perhaps, redownload Kaspersky plus entirely to cover both of my devices again? Thanks!