Всё заработало, извините за беспокойство....

Подскажите пожалуйста, какое обращение в поддержку надо оставить чтоб перевели на "новую инфраструктуру"?

Добрый вечер, а была возможность не оюновлять или тогда не работал?

Добрый вечер, после обновления сегодня 19.02 Kaspersky Secure Connection перестал соеденяьтся и вообще ничего не грузит даже когда выбираешь Локацию Россия, соеденение горит зеленым, но при загрузки даже vpn Москва, вообще ничего не грузит, работал целый год и всё было нормально до сегодняшнего обновления! INC000018185211

Hello @pingburner, Welcome! We're also noticing similar issues. *Feedback* can be left directly from within the browser, as shown is the following image, however we'd encourage (you) to log the issue/s with Kaspersky Customer Service - https://support.kaspersky.com/b2c#contacts, on the support page select Email, then fill in the template as shown. Please provide a detailed history & IF a video OR images will help describe the issues please include those too. Note - do not use the AI/Bot to submit the case: Thank you🙏 Flood🐳+🐋

Welcome to Kaspersky Community. Please provide version of K. product and operating system installed. Are You getting the issues on PC and/or mobile device? Are You getting any warning when trying to load? Please attach captures.

Welcome to Kaspersky Community. Sometimes that can't be avoided, but there are ways to detect a VPN. Contact to K. Support and report them the sites.

Hello @TopMiaww Thank you for the information! *Please don't post the same information to multiple topics, it forces Community members to duplicate replies -> is inefficient & a poor use of Forum resources* Is the OS Windows 11 x64 Build 26200 VM - commercially released, not Insider preview, Beta, Canary or from the Developer channel? Go to (Windows) Settings, System, About, scroll down to Windows Specifications - take a *screen-print*, paste that to Paint or any other image editor, save the file & upload it to your post here please? Thank you🙏 Flood🐳+🐋