Hi @Dr.Mabuse , "In MyKaspersky werden alle 5 als geschützt angezeigt." Dann ist alles OK. Auf dem Bild von mir ist ein Screenshot von meinem Rechner. Ich habe eine Lizenz für 3 Geräte und verwende zur Zeit nur 2 davon. (Dies war nur als Beispiel gedacht. Hatte ich allerdings vergessen zu schreiben) Tschekker☯️

Hello @HeatherG, Welcome! @Nil has not responded to the reply by Moderator @harlan4096. Reference documentation: Kaspersky for Mac, Smart Home Monitor, Kaspersky for Mac, View and update the list of home network devices. IF (your) Kaspersky Smart Home Monitor is not functioning on (your) Mac, even tho (you've) taken recovery steps of factory resetting the router & re-installing the Kaspersky software, please log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include images of the error & a *detailed history*. Support may request logs, traces & other data; they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Да.

Hello @crdmar, Welcome! Please read our above reply to @Boncip. Thank you🙏 Flood🐳+🐋

Hello @Boncip, Welcome! No. No. The Subscription *owner* shares the subscription, to allow for the other user to use the subscription; from their MyKaspersky account, on (your) device they will be able to: View the list of computer security problems and fix *some of them* remotely, Scan the computer for viruses and other threats - Full scan & Quick scan, Update databases and application modules, Configure *some* Kaspersky components & Disconnect (your) device. *READ* Remote management of computer protection. They will not be able to see (your) passwords or manage any of (your) data/files etc. *READ* Shared protection & all the sub-articles. Also note, Remote management & remoting to (your) computer are *different*, in (your) Kaspersky application, Self-defense, do not Allow managing Kaspersky settings via remote control applications & do not enable external management of system services, *READ* Self-Defense settings (you) can Password protect (your) installed Kaspersky application, *READ: How to password-protect access to the application management functions - however, this may not prevent the subscriber performing the above actions in point 3. as they *own* the subscription & they have *shared* their subscription with you - so they retain some control: Any questions or problems, please post back? Thank you🙏 Flood🐳+🐋

Не буду создавать тем, задам вопрос тут. Решил не продлять лицензию на KTS, хочу купить Kaspersky Premium. Вопрос - как выбрать количество устройств? Есть ПК, два бука и два смартфона. Это нужно 5 устройств? Просто сейчас на три, и без проблем ставится на 5 устройств, в рамках моей учетной записи. Спасибо заранее.

尊敬的用户您好， 首先，网站- https://my.kaspersky.com/ ，可正常访问，没有任何问题。 关于授权设备使用数量问题，请您咨询一下销售。 https://www.kaba365.com/0.asp （网站右侧-在线咨询） 谢谢

请您尝试再次联系一下技术支持，询问是否有最新版本程序版本提供给您。 谢谢