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Kaspersky Internet Security

Get help with Kaspersky Internet Security for Windows, macOS and Android
  1. Vorehov

    Забыл пароль от программы "Kaspersky Internet Security", из-за этого не могу продлить уже купленную лицензию, удалить программу или хотя бы как-то изменить/сбросить пароль, изменить что-то в настройках так как для всех вышеперечисленных действий нужен пароль. Как его изменить/сбросить?

    • 0 replies
    • 7.3k views
  2. mhdfaisal
    Started by mhdfaisal,

    Hi. . Just upgraded to Kasp19 yesterday, and encountered 1 serious problem where i couldnt load my Facebook Ads Manager. When I turn off Kasperksy for a while, Facebook Ads Manager run smoothly. Pls assist. . Thanks.

    • 0 replies
    • 2.8k views
  3. joedk

    With KIS 2018 and Windows 7 no problem insert/clikking data on VIRTUAL KEYBOARD (e.g. to insert passwords to control keyloggers) via TOUCHSCREEN. But with KIS 2019 and Windows 10 that seems no more possible ! But using the old MOUSE (who get it still ?) yes ! It's confirmed this loss of funtionality ? Eventually what the reason ? Giovanni

    • 0 replies
    • 2.6k views
  4. grampsau
    Started by grampsau,

    Please can you tell me if it ok to Delete all my trusted applications in the manage application area. I have some I keep UNTRUSTED and will keep them blocked. The TRUSTED ones are safe and I just want to make the list smaller to manage. Thank you

    • 0 replies
    • 3.3k views
  5. Nor
    Started by Nor,

    I have 3 one year unused Internet Security (2019) licences. Will they expire. Can I use the last one in 3 years?

    • 0 replies
    • 2.1k views
  6. dougmaart

    It appears a recent Kaspersky update has blocked my facebook download. Please let me know how to fix this issue.

    • 0 replies
    • 2.2k views
  7. ramonsampaiomota

    I formatted my pc when it had the current key working. Then I tried to put the same key and it does not work. The program says "you have exceeded the maximum number of activations". I can no longer use the same key that has not yet won on the same computer?

    • 0 replies
    • 1.6k views
  8. Hexagon

    Hi, please help me how to rid this ie3wisa4.com? I cant block this ads and it wont detected on my kaspersky internet mobile security it always popup on my google chrome. Thanks

    • 0 replies
    • 1.5k views
  9. sassyred
    Started by sassyred,

    Apple support has told me that they can't help me any further in regards to getting Itunes to recognize my phone as my security software is blocking the connection to recognize my iphone X. How do I fix this when all my setting say it is is allowing itunes? Thanks

    • 0 replies
    • 2.8k views
  10. Hala
    Started by Hala,

    How can I cancel my auto-renewal subscription for Kaspersky Lab activation codes?

    • 0 replies
    • 11.5k views
  11. Frank2019

    I have purchased a license for Internet Security 2019, but the installers for MacOS require at least MacOS 10.12 as basic system. My Mac Server runs MacOS 10.11.6 and is not capable for higher Versions of MacOS. Since I will continue using my old server online I also need Internet Security for it. How can I get Kaspersky Internet Security Services for MacOS 10.11.6, is this doable for you?

    • 0 replies
    • 2.7k views
  12. Tahmid

    i am from Bangladesh. I have 1 licence for 2 device. And two devices are loged in with same Kaspersky account and same licence key. If my one device will infected by virus or malware or ransomeware, Can the other device will infected by the viruses? I am thinking that viruses can synchronise by my Kaspersky Account or licence key and effect all my same account connected device. Does it possible? Please let me know.

    • 0 replies
    • 1.7k views
  13. utiltools1
    Started by utiltools1,

    I've tried to test my self one ipgrabber i've created for me, i've click on my link and now my question is... Can be an ipgrabber link online created of grabify (site, no .exe) be infected? My AV don't show me alerts. Just NoScript show me an advise of attempt of XSS. Thank you.

    • 0 replies
    • 1.7k views
  14. progers1947
    Started by progers1947,

    Is there any way to set up Keeper to work with SafeMoney and autofill usernames and passwords?

    • 0 replies
    • 1.8k views
    Igor Kurzin
  15. oliver18
    Started by oliver18,

    Hi community, I received this email on my yahoo email, 3 days ago. It is an old password of me. What do you suggest? thanks in advance. Hello, I know your password: ****** I infected your computer with my private malware some time ago. It gave me full control over your computer, all your contacts and accounts, I can even turn your webcam and microphone on. I collected all your private pictures, videos, contacts, everything! I MADE A VIDEO showing you (through your webcam) WHILE MASTRUBATING!!! What you think will happen, if everyone of your contacts, on social network, and everyone else will see all your private stuff togheter with my recorded vide…

    • 0 replies
    • 4.1k views
  16. makhdoom2019
    Started by makhdoom2019,

    Dear Sir/Madam, I am trying to activate my Kaspersky internet security anti virus but it showing me the following error how to resolve the issues please help me to get the ride of this problem and get the solution looking forward to get the solution.

    • 0 replies
    • 1.5k views
  17. pk_apps

    This one has been the most frequent one. Every time thunderbird is started, errors about unauthorized domains arise. Thus asking for permission to allow mail of custom domains. Although there were attempts to add the domain as an exception, it didn't work out. Why does it pop up ?

    • 0 replies
    • 1.3k views
  18. PKJ

    I want to renew my license but I couldn't because I am having problem entering the activation code after buying another license. The message is enter your password which I couldn't really remember creating and I have tried any other password known to me. I have also tried de installing Kaspersky but this is also impossible. Please what can I do?

    • 0 replies
    • 1.3k views
    Flood and Flood's wife
  19. lbyinchina
    Started by lbyinchina,

    I have 1Gig internet plan with xfinity. Here is my speedtest reults: 400+mbps KIS enabled. 900+mbps KIS disabled. KIS 19.0.0.1088(e) Windows 10 Pro x64 OS build 17763.503 CPU: AMD FX-8320 Ethernet Card: Killer E2000 Gigabit Ethernet Controller Driver Version: 9.0.0.49 Driver Date: 9/20/2018 Settings that I tuned: under performance tab. Additional->Network-> un-tick saving data

    • 0 replies
    • 1.5k views
    Flood and Flood's wife
  20. Guest #916
    Started by Guest #916,

    I'm using KIS 19 on Win 7 SP1 Everytime I shutdown my PC, a warning entry is created in Windows event log (1530 Event ID entry) Details : Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. 5 user registry handles leaked from \Registry\User\S-1-5-21-3626183451-712689859-1435294722-1001: Process 1832 (\Device\HarddiskVolume2\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 19.0.0\avp.exe) has opened key \REGISTRY\USER\S-1-5-21-3626183451-712689859-1435294722-1001 Process 1832 (\Device\Hard…

    • 0 replies
    • 2k views
  21. fatmancommeth

    I'm just curious about data base update. When I'm running a full scan, about 30-40 minutes in, Kaspersky runs a data base update. When microsoft is downloading an update, Kaspersky decides to run data base update. Is there a setting to delay the data base update while either of these two operations is running?

    • 0 replies
    • 900 views
    Flood and Flood's wife
  22. Cryptojim

    Unknown application is attempting to get access to malware detected by Kaspersky Security network. Had to turn Protection off. It is trying to block my mining software: Detected: UDS:DangerousObject.Multi.Generic Location: C:\Users\Username\AppData\Roaming\Cudo Miner\workloads

    • 0 replies
    • 1.8k views
  23. electricdream75
    Started by electricdream75,

    Hi, i would like to know if is possible participate in the beta program and where are the instructions to do it. In the old forum i find this one: https://eap.kaspersky.com/topic/62/beta-testing-guide but for example the link http://devbuilds.kaspersky-labs.com/devbuilds/ is empty. Moreover I would like to understand if the indications present in the old forum have remained the same or something has changed. Thanks soo mutch.

    • 0 replies
    • 1.6k views
  24. electricdream75

    Hi, If I wanted to install virtual machines on my PC I should use either vmware or virtualbox. In both cases, would safe-money continue to function properly without limitations or could there be problems? Thanks soo mutch.

    • 0 replies
    • 1k views
    electricdream75
  25. NigelD

    For some months Google Chrome I could not update or install Google Chrome, The installer comes up with a message that it could not uncompress an archive. When I uninstall Kapersky Internet Security, Chrome installs with no problem. If I then reinstall Kapersky the Chrome install fails in the same way. I am running 32 bit Windows 10 on a slowish PC with a dual CPU processor, a solid state hard drive and 4GByte of memory.

    • 0 replies
    • 2k views

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