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I want to purchase Kaspersky Premium for 10 devices. I have 3 Android devices 2 MacOS devices 1 iOS device 4 ChromeOS devices (Chormebook) I know that the anti-virus program is not compatible with ChromeOS devices yet (I hope it will come). My question is can I still use your Password manager and VPN on the 4 chromebooks if I purchase the Premium version ?

Dein Post ist sehr eigenartig worum geht es dir den um die Nutzung von kaspersky in Deutschland.Hier geht es in diesem Forum um Probleme mit Kaspersky nicht um Glaubensfragen oder dein Leben.

Добрый день, спасибо за отзыв. Приняли, над этим работаем,

Der VMware Player dürfte hier nicht reinspucken. Zumindest die Version, die ich zuletzt genutzt hatte, besaß keine Hardwarevirtualisierung. Das ist (auch für mich) eine Frage des Vertrauens, hier in die Aussage eines KL-Mitarbeiters:

@Authenticator, добрый день, заведите, пожалуйста, запрос в поддержку по ссылке https://support.kaspersky.ru/b2c/ru (раздел Email - Связаться с поддержкой) и сообщите номер инцидента (можно сообщением в личку), запросим дополнительную информацию для анализа.

@Schulte danke für die Erklärung. Mir geht es da ähnlich mit MS, wie man sicher gemerkt hat. Wenn man schon drüber nachdenken muss, ob man eine Funktion deaktivieren kann, sie sich aber danach auch hoffentlich wieder aktivieren lässt. D.h. wenn ich es richtig verstehe, wenn ich die Speicherintegrität von Windows deaktiviere, kann ich die Hardware-Virtualisierung in Kaspersky aktivieren. Dies ist bei mir nämlich momentan nicht möglich aufgrund inkompatibler Software. Ich dachte bisher immer, das liegt am installierten VMware Player. Zumindest hoffe ich mal, dass der da nicht auch reinpfuscht? Und mit der Hardwarevirtualisierung seitens Kaspersky erhalte ich dann denselben Schutzumfang oder sogar mehr wie bei der Speicherintegrität von Windows, richtig?

Noft-у Вас в Премиуме самозащита включена?

Hallo @scope, ich persönlich setze hier auf Kaspersky. Jemanden etwas raten, wenn Windows ähnliche Funktionen bietet, fällt mir schwer. Das ist vergleichbar mit "warum verwendest Du nicht den mitgelieferten Defender" oder "es braucht keinen FF/Chrome/Brave/..., Edge kann alles". Hier muss jeder User für sich eine Wahl treffen. Vertrauen in den Hersteller und Bedienbarkeit des Produkts spielen hier die entscheidende Rolle. Bei der Wahl des Schutzes ist für mich die unübertroffene Konfigurierbarkeit Kasperskys die Hauptsache. Kein anderes Produkt lässt sich so umfangreich manuell zuschneiden. Natürlich kommt bei mir noch die Gewohnheit dazu. W2k, XP, W7 boten von sich aus nichts, von den Vorgängern rede ich erst garnicht. MS hat inzwischen deutlich nachgelegt, mir persönlich fehlt aber das Vertrauen. Selbstverursachte Fehler werden nur geflickt, nicht wirklich behoben. Kaspersky bietet die selbe, für mich die bessere Funktionalität und ist in der Reaktion auf Bedrohungen deutlich schneller. Dazu kommt, dass Kaspersky ein großes Team an Analysten einsetzt, das auch aktiv nach neuen Lücken/Bedrohungen sucht, analysiert und nach Möglichkeit neutralisiert. Es gibt sicher User, die das nicht so sehen - also kommt auf jeden Einzelnen eine Entscheidung nach seinen eigenen Kriterien zu. Wenn Du Dich für die Virtualiierungsoption von Kaspersky entscheidest, sollte mit diesen Einstellungen alles getan sein: Schutz mithilfe der Hardware-Virtualisierung aktivieren

@ronaldTHOMAS Thank you for providing your INC ref , please wait for the canceling confirmation from Kaspersky Technical Support. Also , please see the Post above your Post

this is a message from RONALD THOMAS I wish to know that you have cancelled my auto renewal

Hola, Adicionalmente, lo muevo al foro correcto de productos domésticos. Y te recomiendo que para futuras consultas pongas un título descriptivo del problema/consulta que tengas, y no pongas "Ayuda". Edito el título de la consulta. He realizado hace poco un remoto (de prueba) con Anydesk, y con la VPN activada en el puesto al que le hacía el remoto, sin problema, ten en cuenta que te corta la conexión cada vez que activas o desactivas la VPN. Saludos

Surfshark 🙂

@faltonico Welcome. Under normal conditions Kaspersky is not destabilizing a system as you are describing above.

Hello @faltonico, Welcome! It's sounds as if you've had a number of frustrating experiences over a significant duration - that's never a good thing - & you've come to the conclusion that you've had enough - in the circumstances that's understandable - however, we (users of Kaspersky software & *not* associated with Kaspersky in any way), would also like to share a resource, as some of the information in (your) post does not fit with (our) experience - it doesn't mean that (you're) not correct, simply different user experiences & we're providing a resource, which (you) may OR may not wish to read: Frequently Asked Questions on Kaspersky business, solutions and services. Thank you🙏 Flood🐳+🐋

I kept using your product even after i realized you charge more to the people renewing the licenses than the new buyers (i guess you think old customers are there to be milked)... I kept using your product even after i realized your servers were still inside Ruzzia even after you announced you left that bog (it was already paid, the damage was done).... I kept using your product even after your "quick scan" was shutting down my pc, and so often that it even ended up roasting my SSD (sent all of the evidence i had to support, mostly circumstantial mind you, even with a video and they couldn't believe it was their fault). But the last straw was having my pc restart constantly and without warning, completely randomly, and just because enabling the VPN (no logs, no nothing, not even system dumps!, months and months troubleshooting, I only made the connection that the pc was crashing/hanging/restarting ONLY AFTER i enabled the VPN and not at a set time but randomly afterwards, even if it wasn't already running... uninstalled and the pc has not restarted ever again since, ¿what the hell else are you doing to my pc that i don't know of?). You had a good product, the competition probably is not as good as your product, but it is definitely good enough to make the jump and just leave these licenses unused. I am trying really hard not to express all the expletives i think you deserve, but you just are not worth my time anymore.

Hello @qwertyberty, You're most welcome! Thank you for posting back, we're delighted to read the URL redirect issue is solved, well done! Re 3. The *new* Kaspersky software application (signed in with (your) email address) - needs to be synchronised with (your) MyKaspersky account. Kaspersky Free does not work if your device is not connected to your account - reference: How to activate the application - It's got nothing to do with HQ. Thank you🙏 Flood🐳+🐋

Hello @Mukor, Welcome! Log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - on the support page, select either Chat or Email, then fill in the template as shown in the image below; please include images of the error & a *detailed history*. Support may request logs, traces & other data, they will guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋

Hello @AndrewK, Welcome! A tip for cancelling auto-renewal, IF there's no option available in your MyKaspersky account, contact Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - fill in the template as shown below; there's also a guide but most people find the quickest way is via KCS: How to cancel auto-renewal? No. IF (you) purchase a *new* subscription from a Kaspersky website, (a) it will *activate* when the payment is made; (b) it will have a License code - not an Activation code - the License code will be sent directly to (your) MyKaspersky account, (c) Auto-renewal will be ON; (d) make sure (you) are signed into the Kaspersky Plus application with the same email address as (you) use for (your) MyKaspersky account so the Kaspersky Plus app & the *new* License synchronise; IF the *new* subscription is purchased from a physical store OR a 3rd-pty-merchant - i.e. non-Kaspersky, there will be an Activation code; the software can be activated when you decide - again there's a guide: Where to buy a renewal code for a Kaspersky application. IF, for any reason (you) do need to download a fresh Kaspersky Plus, do so from here: https://www.kaspersky.com/downloads#update-product Any issues or concerns please post back? Thank you🙏 Flood🐳+🐋

Создайте запрос в техподдержку https://support.kaspersky.ru/b2c/#contacts

У меня включена ежедневная проверка пк, вирусов ни разу не находилось. Так же я сейчас выполнил полную проверку каспером + сторонней утилиткой (не знаю можно ли здесь указывать название), вирусы не найдены. Но вопрос самостоятельного отключения антивируса меня очень волнует.

@Raff Bem-vindo Poderia, por favor, fornecer a versão do seu Kaspersky e do sistema operacional? Além disso, a notificação para ligar a VPN aparece em qual local? Tente restaurar as configurações padrões do Kaspersky e reinicie o seu dispositivo logo após isso e veja se o problema é resolvido. Você também pode desativar as notificações da VPN abrindo o aplicativo da VPN da Kaspersky e clicando em configurações. Nessa opção rolando a página um pouco para baixo aparecerá a seção de “Notificações”.

@Raff Welcome Please do not make repeated posts. Continue here

Hi, I'm wondering a couple things. My Kaspersky Plus subscription is going to run out within a week and I have to cancel the subscription (so auto renewal will stop). I'm going to manually renew Kaspersky Plus. I have two protected devices, both are computers that have Kaspersky Plus already installed on them and are both covered by the current subscription (shown in my "devices"). My question is, If I renew the subscription will I have to re-link or perhaps, redownload Kaspersky plus entirely to cover both of my devices again? Thanks!

Добрый день! Несколько недель назад у меня начало всплывать окошко в правом нижнем углу экрана с надписью "включение защиты от вирусов и угроз", в этот же момент я открываю касперского и вижу что он находится в состоянии запуска. Подскажите, пожалуйста, почему он сам отключается, и как это исправить. 1) Операционная система: Windows 10 pro 2) Kaspersky premium 21.17.7.539 3) В отчетах видно что он сам по себе отключился и через 4 секунды запустился.