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Update fails

splinter

By splinter
in Kaspersky Total Security

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Flood and Flood's wife

Flood and Flood's wife

Posted
Posted (edited)
1 hour ago, splinter said:
  1. Suddenly I cant update kaspersky anymore!

Hello @splinter, 

Welcome back!

  • ?What are the 7 Tipps? 
  1. Follow these guidelines: General recommendations for solving database update issues. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

Edited by Flood and Flood's wife
https://support.kaspersky.com/common/error/update/13285
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splinter

splinter

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Posted
vor einer Stunde schrieb Flood and Flood's wife:

Hello @splinter, 

Welcome back!

  • ?What are the 7 Tipps? 
  1. Follow these guidelines: General recommendations for solving database update issues. 

Please share the outcome with the Community, when it's available? 

Thank you?
Flood?+?

I tried everything in this list and nothing helped me!

At the end I reinstalled the programm and now it works.

BUT I want to rant now how stupidly hidden the download button for kaspersky is! I searched for 40 minutes how to download something I paid about 500 € in my lifetime already! The layout of the pages are horrible! And whats with the new programms? Kaspersky Premium? I have Total Security for 2 years (625 days left), and they dont give me my free upgrade!!! I am forced to pay again to get the new programm, yes I would keep my days left, but still that is such a spit in the face for a longime customer! With the recent events and dont know if commiting for 3 years today is very wise.

At the end I found Total Security and download it.

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