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Unknown error detected while instalation

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The Kaspersky password manager got damaged on my computer (it was impossible to open it, I tried for a few days with no results). I was forced to delete it and install it again, but the installation did not even start and the "unknown error" occurs. Is there any know solution? 

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Hello @k.semrad


Please log a request with Kaspersky Customer Service: https://support.kaspersky.com/b2c#contacts; on the support page, select either Chat or Email, then fill in Application malfunction, Other template; please include any screen images of the error & a detailed history. Support may request logs, traces & other data; they will guide you. 

This guide: Read before you create a new topic!, by Danila T. , may help (you) prepare the request for support.

Please share the outcome with the Community, when it's available? 
Thank you?

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