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Unable to stream Netflix (USA, UK, Japan)

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  • 2 weeks later...
On 7/12/2022 at 8:36 PM, Danila T. said:

At the moment everything should work via VPN servers UK, USA and JP (directories of these countries are available).

4 hours ago, Tsmk said:

USA server is working fine now. Getting same error for UK & JP. 

Hello @Danila T. @Tsmk

Confirmed, we also can connect to US servers, but not UK, nor Japan


Thank you🙏


Edited by Flood and Flood's wife
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  • 3 weeks later...
  • 5 weeks later...
On 8/1/2022 at 5:18 AM, Danila T. said:

Hi all!

We investigate this problem. Thank you!


The Brazilian server is also without access to Netflix. I opened a support ticket with number INC000014446452 for verification. Please check this too. Below is a screenshot of the error.

Thank you very much in advance.

Warm regards,
Ewerton M.


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The problem also happens when the website https://fast.com/ tries to connect to their servers to check the connection speed. An interesting detail to note is that this website is powered by Netflix and may use their servers to test the connection.

Maybe there was a VPN IP blocking by Netflix, which shouldn't be a surprise, let alone a problem for a company that provides VPNs that include this feature, as Kaspersky does.

The error messagem is red and it says "We were unable to access our servers to perform the test. Perhaps you are not connected to the internet."

I'm still waiting for a solution.


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