June 28, 20224 yr I'm unable to stream Netflix US, UK, Japan. OS - Win11 [21H2] Subscription - Extended version Edited June 28, 20224 yr by Tsmk Additional Info - OS, Subscription
July 12, 20224 yr Hello, At the moment everything should work via VPN servers UK, USA and JP (directories of these countries are available).
July 16, 20224 yr Author Hello, USA server is working fine now. Getting same error for UK & JP. Attaching scrennshots.
July 17, 20224 yr On 7/12/2022 at 8:36 PM, Danila T. said: At the moment everything should work via VPN servers UK, USA and JP (directories of these countries are available). 4 hours ago, Tsmk said: USA server is working fine now. Getting same error for UK & JP. Hello @Danila T. @Tsmk, Confirmed, we also can connect to US servers, but not UK, nor Japan. Thank you? Flood?+? Edited July 17, 20224 yr by Flood and Flood's wife
August 31, 20224 yr On 8/1/2022 at 5:18 AM, Danila T. said: Hi all! We investigate this problem. Thank you! Hello! The Brazilian server is also without access to Netflix. I opened a support ticket with number INC000014446452 for verification. Please check this too. Below is a screenshot of the error. Thank you very much in advance. Warm regards, Ewerton M.
August 31, 20224 yr The problem also happens when the website https://fast.com/ tries to connect to their servers to check the connection speed. An interesting detail to note is that this website is powered by Netflix and may use their servers to test the connection. Maybe there was a VPN IP blocking by Netflix, which shouldn't be a surprise, let alone a problem for a company that provides VPNs that include this feature, as Kaspersky does. The error messagem is red and it says "We were unable to access our servers to perform the test. Perhaps you are not connected to the internet." I'm still waiting for a solution.
September 18, 20224 yr Author On 8/1/2022 at 1:48 PM, Danila T. said: Hi all! We investigate this problem. Thank you! Hi Danilla, Any update on this ?
January 24, 20233 yr hello any news for this situation I also can't access netflix connected to VPN Brazil
January 24, 20233 yr 19 minutes ago, Fabio Lago said: hello any news for this situation I also can't access netflix connected to VPN Brazil Hello @Fabio Lago, Welcome! Which error message shows? Post a full screen screen-print - including the URL please? Thank you? Flood?+?
January 27, 20233 yr Hello @Aznar76, Welcome! Have you followed the Netflix troubleshooting for Netflix Error UI3003? Does the same error repeat in every supported browser? Thank you? Flood?+?
June 3, 20233 yr Hey there, I’m in the UK unable to stream Brazil VPN on either HBO MAX or NETFLIX. How can this be fixed? Thank you!
June 3, 20233 yr On 6/3/2023 at 10:30 AM, Bgirl said: I’m in the UK unable to stream Brazil VPN on either HBO MAX or NETFLIX. How can this be fixed? Hello @Bgirl, Welcome! Unfortunately, Brazil is not supported: For Netflix, Kaspersky VPN supports: USA, United Kingdom, Germany, Japan. For HBO Max, Kaspersky VPN supports: USA. References: Kaspersky VPN Secure Connection - General, Supported streaming services. Application usage restriction. Thank you? Flood?+? Edited June 4, 20233 yr by Flood and Flood's wife pn
June 4, 20233 yr Hi All Please read Quote below link. Kaspersky is not a provider of VPN (Virtual Private Network) services. If access to specific websites or services is limited in the VPN service provider's region, you will not be able to access these websites and services through Kaspersky VPN Secure Connection. https://support.kaspersky.com/KSDE/Win5.9/en-US/131811.htm
July 17, 20233 yr Author On 6/3/2023 at 8:05 AM, Flood and Flood's wife said: Hello @Bgirl, Welcome! Unfortunately, Brazil is not supported: For Netflix, Kaspersky VPN supports: USA, United Kingdom, Germany, Japan. For HBO Max, Kaspersky VPN supports: USA. References: Kaspersky VPN Secure Connection - General, Supported streaming services. Application usage restriction. Thank you? Flood?+? Hello, It's not just Netflix; now nothing is working for the USA, United Kingdom, Germany, Japan. Attaching screenshots -
I'm unable to stream Netflix US, UK, Japan.
OS - Win11 [21H2]
Subscription - Extended version
Edited by Tsmk
Additional Info - OS, Subscription