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Unable to import data from the vault created in an older version of Kaspersky Password Manager.


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Recently had to re-activate a Win 10 Lenova M72 desktop to use a high resolution scanner driver no longer supported in Win 11.   I needed spare space so deleted PWM (which had been working fine) along with some other programs.

ReloadedKaspersky Plus and PWM  however now it will no longer sync after logging in.....nor will it import the backup copy of the vault exported from an Asus Win 11 laptop.  The vault password is correct.  The Asus and iPhone are syncing the vault perfectly.

Win 10 Pro - 10.0.19045 Build 19045

WPM: 25.0.0.501 (a) / 1760810612_7731 / 1.1.0.2_1 loadedBoth machines have the latest KPM software....both are registered devices in My Kaspersky.....I've tried removing Kaspersky and reloading it.....any thoughts before I just give up and move to different password management software?  😂

 

 

 

 

About M72 WM.png

ASUS PWM About.png

Import error message.png

Trying to import vault from Asus to M72.png

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