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KoDan

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  1. G’day FLOOD, I’m pretty sure this was a data linking error in the database - it definitely wasn’t browser or software/windows related. I knew the username being presented by KPM at the browser wasn’t correct, so I went through the entries, located the ‘corrupt’ one and deleted it. Unfortunately this fixed the problem! I say unfortunately, because although I dumped a text file (which looked perfect BTW) I didn’t save a database backup - so I can’t replicate the error. Although I was able to go through and manually fix the issue I only had a handful of entries, if you had hundreds and didn’t know what username was for where this could be like finding the proverbial needle in the haystack…..especially if the same username was used for multiple URLs. Having plenty of database creation experience this glitch has raised an eyebrow, but although there isn’t a user-accessible data integrity check available (I asked) Tech Support were excellent and sent me back a great tip which is to enable tracing, so just knowing this feature has made the exercise worthwhile :-) https://support.kaspersky.com/14524
  2. Nope still the same problem after a reboot - Password Manager is remembering the *old* entry that no longer exists and doesn’t display the *new* entry. I’m guessing it needs some sort of database reset - so I’ll lodge a technical support request as this is a glitch and I can’t see any obvious way to reset the data. This is actually pretty annoying - as mentioned the browser password managers handle this so much better…...
  3. Ahh spoke too soon :-( Whilst the above process does work, I am getting strange behaviour with the software where it is ‘remembering’ old entries and not the new ones. Example: EntryA - domain.com:2096 + usernameA & passwordA EntryB - domain.com:2083 + usernameB + passwordB Delete Entry A and rename URL for EntryB to domain.com:2096 Problem is that when I now open a browser to domain.com:2096 the only login options Password Manager gives me is the *old* usernameA. Huh? I’ve tried clearing all of the browser cache (tho this shouldn’t have any impact); I’ve tried deleting *all* entries with that domain and starting again with new entries; I’ve confirmed that the *old* entry isn’t in the active database by exporting the data as a text file So somewhere in the software (or windows) this data is getting cached and regurgitated when it shouldn’t be :-( I’ll reboot computer and see if this clears anything.
  4. LOL… just figured it out. If I edit the entries and change the ‘authentication scope’ from the default I can manage the different URL’s. I guess Kaspersky is just trying to think for me too much :-)
  5. I have noticed that KPM considers these as the same URL [Website Address] : www.domain.com:2083 and www.domain.com:2096 So if I have one the [Website Address] error/conflict checking code it won’t let me add the other as a different entry. It also doesn’t seem to distinguish between any deeper URL paths so www.domain.com/wp-login is also automatically linked to the a single domain entry. This is rather annoying as most hosting companies use just the port reference to determine the different logins for cPanel and WebMail…..ironically all the built-in browser password managers handle this easily. If I’m missing something obvious please feel free to illuminate me, otherwise I would be adding this as a request :-)
  6. IMHO the Password Manager is ‘an extra’ rather than the core security suite software. So whilst 2FA is an option for dedicated software like Dashlane I can accept it not being here. And 2FA will always be an ‘optional’ extra, as you need another device for it to work. As to the question of is 2FA critical? Well, yes and no. If it can be reasonably easily implemented then sure, why not, and Kaspersky might well head down that path. But consider other secure devices like hardware encrypted HDD. All of these are protected by a single password as there is no ability to easily implement 2FA. Single password login is the default for all Windows, Mac OS, email, etc. etc. And at the end of the day any password management software *reduces* your security - you are simply using it for convenience. So I’ll cut them a little slack here :-)
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