Trouble when installing apps from microsoft store

[larry.capija]

Hi, im having trouble installing any app from the microsoft store, whenever i click install it will either show me an error or say pending, tried pausing kaspersky and everything went nicely so im sure it is the antivirus

[Wesly.Zhang]

Hello,
Please confirm that the TLS 1.2 protocol is enabled, go to Advanced Options in Internet Options in the Control Panel, or select the Reset button in that place.

regards.