Scheduled scan goes "suspended" on endpoint

[FC Sistemi]

Kaspersky Security Center 13.2.0.1511

Kaspersky Endpoint 11.7

 

I often find the clients in a RED or YELLOW status because the "virus scan not executed for a long time". The virus scan Activity is scheduled weekly, but when I look in those machines status, I always find it "suspended". Why this activity goes in that status and how can I correct this behavior?

[DonKid]

Please, open a ticket here.

[FC Sistemi]

I've found the solution.

The scan activity was set to run "while the pc was unused", so it went suspended any time the PC was in use