Safari Translator not working

[anther1989]

Hi how are things

I don't know if anyone has the same problem. I have Kaspersky standard and if I enable safe browsing and the network attack blocker, the Safari translation service stops working, displaying the legend "Could not connect to the translation service." If I disable those two functions it works again.

[Flood and Flood's wife]

32 minutes ago, anther1989 said:

I have Kaspersky standard and if I enable safe browsing and the network attack blocker, the Safari translation service stops working, displaying the legend "Could not connect to the translation service." If I disable those two functions it works again.

I don't know if anyone has the same problem.

Hello @anther1989, 

Welcome!

We have Kaspersky Premium & different MAC version & can replicate the issue, please log a request with Kaspersky Customer Service - https://support.kaspersky.com/es/b2c/es - on the support page, select either Email or Chat, then fill in the template as in the image below; support may request Logs, Traces & other Data, they will guide you. 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Also, it's unnecessary to raise duplicate topics: Safari Traductor no funciona. 

[Berny]

@anther1989 Welcome.

Please continue here.

Thank you.