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Safari Translator not working

Hi how are things

I don't know if anyone has the same problem. I have Kaspersky standard and if I enable safe browsing and the network attack blocker, the Safari translation service stops working, displaying the legend "Could not connect to the translation service." If I disable those two functions it works again.

CleanShot2024-02-28at21_16_46.png.b8ef712e2e6e2bfeeb1c9c9afdddfab5.png

CleanShot2024-02-28at21_18.54@2x.thumb.png.39ac524b6e10fab2b728156ebfd01fb1.png

Featured Replies

32 minutes ago, anther1989 said:

I have Kaspersky standard and if I enable safe browsing and the network attack blocker, the Safari translation service stops working, displaying the legend "Could not connect to the translation service." If I disable those two functions it works again.

I don't know if anyone has the same problem.

Hello @anther1989

Welcome!

We have Kaspersky Premium & different MAC version & can replicate the issue, please log a request with Kaspersky Customer Service - https://support.kaspersky.com/es/b2c/es - on the support page, select either Email or Chat, then fill in the template as in the image below; support may request Logs, Traces & other Data, they will guide you. 

USER_2024-02-29_150055.thumb.png.815b0fc67e5b0d00795075ce627b2545.png

Please share the outcome with the Community, when it's available? 
Thank you?
Flood?+?

Also, it's unnecessary to raise duplicate topics: Safari Traductor no funciona

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