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rule move undefined device


Go to solution Solved by ElvinE5,

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Posted

I have created two rules to move computer and server that are in the group "Undefined Devices", but no one is working...

Both are almost the same, i will take for exemple the rule for client device :
 

Right clic under "Undefined Devices", properties, select my rule for client device, properties.

I have selected the group where the computer that match my properties must be moved, i have set the execution to one time for each client, rule enable.

Under "applications", i have selected no under "Admin agent installed " and i have selected all Windows client versions.

image.png.d6cb2d0c88b1f18fabbd3bd5e6147d5d.png

 

So i am excepting that all the new client under Windows 7,8,10,11 will be move to my selected group.

 

But it's not.

Any Help ?

 
 
 
Posted

good day

Try using this button to check.

Спойлер

image.png.5ce96d4fe81c803a458c9ea09924a9db.png

 

and I think that the system simply failed to determine the operating system in the unassigned devices group in order to apply your rule.

Спойлер

image.png.1a4678bcfb2535ab56c524e0b12c1aec.png

 

Posted

Hello,

 

When i try to force it, it ask me on which folder i want to force it, but the group "undefined devices" not appear.

Any other ideas ?

  • Solution
Posted
11 часов назад, Barako сказал:

but the group "undefined devices" not appear

yes, sorry my mistake. this only works for managed devices.

 

one more point did you set up the rule this way ?

Спойлер

image.png.cf716138b4ac3b9e56021dd27f7e23fe.png

 

but I still believe that the system cannot yet determine the operating system of unassigned devices, and therefore does not move them according to your conditions.

install an administration agent on these devices, and then your rules will work, just try to set this order ...

Спойлер

image.png.5041f08509328e0da7eee56f7cbd0957.png

but this will move ALL devices that are currently connected on your server. and will move every time you reinstall Network Agent.

Posted

Yes i have enabled the "Move only deveices that ...." and "enable rule"...
There is no other way to do it ? 

Posted

I think not, the system has not yet understood what OS is installed on your devices, and therefore does not apply your rules to them

Posted

Good. I will do it manually so.

Thank you for your help.

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