report problem notification of webcam protection on mac notifications are too frequent.

[Pandonus]

hello i use kaspersky premium on mac
and enable feature webcam protection
and enable kaspersky notification on mac setting
webcam protection feature is very very good
but every open my other app 
notification webcam protection show too excessively
 such as 
- App store, 
- Preview, 
- Browser, 
- VLC player
And so on.

I agree that a notification will be displayed when a virus or malware is detected. But for webcam protection, notifications are too frequent. You should notify only once or you can choose to turn off notifications for just this part.

I definitely want to turn on notifications overall to see and hear if. Kaspersky has detected a virus or malware. But the notification for webcam protection is very annoying when opening other apps.

Every day I open and close the app a lot and keep getting annoying webcam protection notifications.

I would like to send a message to the developer team to improve this.

sorry if my english isn't good i use google translate.
thank you advance.
 

[Flood and Flood's wife]

12 hours ago, Pandonus said:

hello i use kaspersky premium on mac
and enable feature webcam protection
and enable kaspersky notification on mac setting
webcam protection feature is very very good
but every open my other app 
notification webcam protection show too excessively
 such as 
- App store, 
- Preview, 
- Browser, 
- VLC player
And so on.

I agree that a notification will be displayed when a virus or malware is detected. But for webcam protection, notifications are too frequent. You should notify only once or you can choose to turn off notifications for just this part.

I definitely want to turn on notifications overall to see and hear if. Kaspersky has detected a virus or malware. But the notification for webcam protection is very annoying when opening other apps.

Every day I open and close the app a lot and keep getting annoying webcam protection notifications.

I would like to send a message to the developer team to improve this.

sorry if my english isn't good i use google translate.
thank you advance.
 

Hello @Pandonus, 

Welcome!

Please share with us your language so we can give you documentation in that your language; that will be easier for you please? 

Please read: หยุดการบล็อกเว็บแคม.

Also, the Webcam alerts for Facetime should not be happening, the issue needs to be reported to Kaspersky Customer Service, please log a request: https://support.kaspersky.com/b2c#contacts  - on the support page select Email, then fill in the template as follows: Mac, Kaspersky Premium for Mac, Application malfunction, Incompatibility with 3rd party software: 

Support will guide you. 

Please share the outcome with the Community, when it's available? 
Thank you🙏
Flood🐳+🐋

Edited May 10 by Flood and Flood's wife
added information for contacting support

[Pandonus]

thank you i use thai language 

i send message to support team as you suggest ID INC000016486530

i have hope they will send this request to developer team. 🥹