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PSA: Regarding the 'sign in to My Kaspersky' nag and the (Do not Remind Me Anymore) option


Go to solution Solved by b1kerdude,

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b1kerdude
Posted

The following posts on the support forum, one of which is an old one of mine. Where multiple Kaspersky users have identified and complained about issue, including the forum admins -

- https://forum.kaspersky.com/topic/how-to-disable-the-sign-in-to-my-kaspersky-popup-16317/ 
- https://forum.kaspersky.com/topic/how-to-disable-the-sign-into-kaspersky-popup-20354/
- https://forum.kaspersky.com/topic/nag-popup-sign-into-my-kaspersky-on-kaspersky-standard-39625/ - my old post
- https://forum.kaspersky.com/topic/disable-sign-in-notifications-7699/#comment-99710/
- https://forum.kaspersky.com/topic/sin-in-to-my-kaspersky-missing-decline-do-not-remind-me-option-9692/

Regarding possible "reasons" Kaspersky support will suggest for using 'MyKaspersky' -

- I don't need to share my protection with anyone else.
- I don't need help remembering or managing my subscription details.
- I don't need help remembering or managing my any of my devices.
- I don't use Kaspersky password manager or any of the other services that link to MyKaspersky.

I just want the Anti-Virus function.

----------------------------------------

I can confirm that 'Kaspersky Standard' ver. "21.25.7.5049 (a)" now has this option, the issue is it takes a VERY, very long time (and reboots?) before you get presented with the option. In my case it was 10 times (and when the alert would show was arbitrary), that I had to see the mykaspersky popup, BEFORE it would present me with the do not remind me anymore option.

And the 10x timer is I think confirmed by kaspersky support in the trace that they asked me to do - 

In traces K-Ssupport could see:
***
07:04:24.036 0x1118 INF blCore bl Get persistent value "UCPRegistrationAlert\rebootCount" -> "84"
07:04:24.036 0x1118 INF blCore bl Get persistent value "UCPRegistrationAlert\alertCount" -> "7"
**
07:04:24.905 0x16a0 INF bl [UcpRegistrationAlert] Showing alert due to reboot count exceeded (reboots occurred: 10; 10 required)
07:04:24.905 0x1e30 INF bl [UcpRegistrationAlert] Show alert begin
**
07:06:23.753 0x1e30 INF bl [UcpRegistrationAlert] Reboots occurred: 0; 10 required to show alert
07:06:23.753 0x1e30 INF bl [UcpRegistrationAlert] Elapsed time: 0s; remaining time till next alert: 31d00h00m0s
07:06:23.753 0x1e30 INF schd Schedule "UCPRegistrationAlertSchedule", whistle time 15.06.2026 08:06:23.753+rnd:0, continue waiting
***

In the ticket I logged with kaspersky support, I was told it would take 3-7 counts of the 'sign into my kaspersky' popup, before I would get presented with the 'do not remind' option. This was factually incorrect, it was 10 as shown in the support trace above and the what I observed (see attached screenshot). And damningly, said ticket was logged on the 20/4/26 and I finally observe the 'do not remind me' option on the 22/05/26 - a whole 33 days and 84 reboots later.

So posting this on here so other's don't have to go through the nonsense I had to go through. I will discussing my findings with k-support as I have an open ticket with them atm for this issue.

b.

 

bloody_ks_myk_popup10.jpg

  • Solution
b1kerdude
Posted (edited)

Small amendment to this, I realized that the amount of reboots was actually 100 or more as of today when the 'do not remind' option actually appeared. The 84 reboot count was as of the date I did the trace for k-support.

Looking at the line from the trace " 0x16a0 INF bl [UcpRegistrationAlert] " - UcpRegAlert (MyK nag popup) appears to be triggered every 10 reboots and in order to get the 10x count I need to go through 100 reboot cycles, which is ridiculous. K-support 1st line stated it was 3-7 reboots, which IMHO is what it SHOULD be doing and think USED to do on previous version of Kaspersky AV.

Edited by b1kerdude
correction

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