aveselov Posted December 17, 2023 Posted December 17, 2023 Hello! I've encountered an issue with my printer after activating Kaspersky Antivirus. My Brother printer HL-L5100DN stopped functioning over the network. I suggest using the Network Connection Repair Tool for Windows. This tool will correct the printer's network settings, assigning the proper IP address and Subnet Mask. It's crucial to log in with Administrator rights on Windows (XP, Vista, 7, 😎 and ensure that the printer is turned on and connected to the same network as your computer. Follow the instructions for using the Network Connection Repair Tool and refer to your printer's documentation for additional network setup information. If the issue persists, consider contacting your network administrator. I tried to follow the recommendation from this link but it didn't work.
Berny Posted December 17, 2023 Posted December 17, 2023 @aveselov Please see this Kaspersky Support article : Problem accessing network printers or shared drives and folders caused by a Kaspersky application 2
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