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Online sync wiped all my passwords


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Posted

Hello,

I turned on sync feature today and all sites lost their credentials. Now I'm only left with a list of sites without credentials.

 

Is there an automatic backup somewhere on the system so I can try to restore the database before the incident?

 

This is what it looks like right now:

 

Posted

Logout/login doesn’t help, unfortunately. The data in my kaspersky account is the same as in the app.
By the way, I’m running a standalone version of the premium app.

 

I know there’s an option to manually create a backup but I was thinking there is some kind of internal backup.

Posted

@espresso If the vault is deleted or modified by accident the only option is a recovery  with an offline backup.

  • 3 weeks later...
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