October 31, 20205 yr Author Hello,I turned on sync feature today and all sites lost their credentials. Now I'm only left with a list of sites without credentials. Is there an automatic backup somewhere on the system so I can try to restore the database before the incident? This is what it looks like right now:
October 31, 20205 yr @espresso Did you try KPM logout / login ?Also : https://support.kaspersky.com/KPM/Win9.2/en-US/126789.htm
October 31, 20205 yr Author Logout/login doesn’t help, unfortunately. The data in my kaspersky account is the same as in the app.By the way, I’m running a standalone version of the premium app. I know there’s an option to manually create a backup but I was thinking there is some kind of internal backup.
October 31, 20205 yr @espresso About “Automatic synchronization of data on all devices” & “Data backup” :https://support.kaspersky.com/KPMWin/8.5/en-EN/85461.htm
October 31, 20205 yr Author This link doesn’t host any relevant info regarding my problem. I also found another user with the same problem. It remained unresolved.https://community.kaspersky.com/kaspersky-security-cloud-11/sync-with-icloud-how-can-i-go-back-to-get-my-informations-saved-in-kaspersky-password-app-9212
October 31, 20205 yr @espresso If the vault is deleted or modified by accident the only option is a recovery with an offline backup.
Hello,
I turned on sync feature today and all sites lost their credentials. Now I'm only left with a list of sites without credentials.
Is there an automatic backup somewhere on the system so I can try to restore the database before the incident?
This is what it looks like right now: