My Kaspersky VPN connection is temporarily unavailable.

[Eugene_Batik]

Please help, My Kaspersky VPN connection is temporarily unavailable since yesterday. Using VPN in Singapore. 

[Flood and Flood's wife]

3 hours ago, Eugene_Batik said:

Please help, My Kaspersky VPN connection is temporarily unavailable since yesterday. Using VPN in Singapore.

Hello @Eugene_Batik, 

Welcome!

We're unable to replicate the issue!

1. Since the problem started yesterday, has the computer been shutdown - using SHUTDOWN, not Restart, then the power button pressed, to restart the computer & logged in? IF 'no', please do that? 
2. Since the problem started yesterday, has the Kaspersky VPN been uninstalled -> followed by computer SHUTDOWN / power OFF, ON / login -> followed by a clean install of Kaspersky VPN?  IF 'no', please do that - using the following link: Kaspersky Secure Connection download: Kaspersky Secure Connection. 
3. IF the problem still persists AFTER a clean install, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts  - select either Chat or Email, then fill in the template as shown ; please include a detailed history. Support may request logs, traces & other data; they'll guide you:         

Please share the outcome with the Community, when it's available? 

Thank you🙏
Flood🐳+🐋

Edited August 26 by Flood and Flood's wife
added images