Eugene_Batik Posted August 26 Share Posted August 26 Please help, My Kaspersky VPN connection is temporarily unavailable since yesterday. Using VPN in Singapore. Link to comment Share on other sites More sharing options...
Flood and Flood's wife Posted August 26 Share Posted August 26 (edited) 3 hours ago, Eugene_Batik said: Please help, My Kaspersky VPN connection is temporarily unavailable since yesterday. Using VPN in Singapore. Hello @Eugene_Batik, Welcome! We're unable to replicate the issue! Since the problem started yesterday, has the computer been shutdown - using SHUTDOWN, not Restart, then the power button pressed, to restart the computer & logged in? IF 'no', please do that? Since the problem started yesterday, has the Kaspersky VPN been uninstalled -> followed by computer SHUTDOWN / power OFF, ON / login -> followed by a clean install of Kaspersky VPN? IF 'no', please do that - using the following link: Kaspersky Secure Connection download: Kaspersky Secure Connection. IF the problem still persists AFTER a clean install, log a request with Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select either Chat or Email, then fill in the template as shown ; please include a detailed history. Support may request logs, traces & other data; they'll guide you: Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋 Edited August 26 by Flood and Flood's wife added images Link to comment Share on other sites More sharing options...
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