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My domain has been flagged


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Posted

Hello,

for some time now I have been getting a lot of reports that our users are getting warnings about our domain from Kaspersky Antivirus. We believe that this is a misinterpretation. The site has been running for over 2 years with a very good reputation on the Internet (on YouTube and Trustpilot & more). We have 24/7 online live chat support and pay very close attention to security.

Here is the domain that got flagged as a phishing site: 

https:// skincashier . com/

I would like to request a re-evaluation. 

Best regards,

Wiktor B.

Flood and Flood's wife
Posted
1 hour ago, Wiktor B. said:

for some time now I have been getting a lot of reports that our users are getting warnings about our domain from Kaspersky Antivirus. We believe that this is a misinterpretation.  https:// skincashier . com/

Hello @Wiktor B.

Welcome!

The site has been submitted to Kaspersky's Virus Lab for investigation.

Please wait for their response, we will post as soon as it's received. 

Thank you?
Flood?+?

USER_2023-11-08_232344.thumb.jpg.2d1f1d7231862e21ff670b4b234809b1.jpg

 

USER_2023-11-08_232400.thumb.jpg.3076a86f3708364696cf135c75e6157e.jpg

Posted

Thank you for your quick response. I appreciate the professional manner in which you handle the matter

  • Thanks 1
  • Solution
Flood and Flood's wife
Posted
21 hours ago, Wiktor B. said:

Thank you for your quick response. I appreciate the professional manner in which you handle the matter

Hello @Wiktor B.

You're most welcome!

Update from Kaspersky's Virus Lab: 

We've checked the link you sent us. It has been confirmed as a false positive and excluded from our data loss threat protection databases.

USER_2023-11-09_205016.thumb.jpg.bc66ccb45fe300c834e147cf35fe00cc.jpg

Thank you?
Flood?+?

  • Like 1
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  • 3 weeks later...
Posted

Many thanks for the quick resolution of the matter. Top notch! ?

  • Thanks 1
  • 1 year later...
Posted (edited)

Hello, @Flood and Flood's wife we have two domains which were flagged as well, can you please reanalyse them

we are working with HSBC HK and can also provide proof

 
https : //tutorial.hsbcorsoemployer.wrkr.hk/

https : //hsbcorsoemployer.wrkr.hk/

 

Edited by Berny
refering to the right person
  • Thanks 1
Posted

@Wrkr Security Welcome.

I submitted both URLs to Kaspersky Virus Lab , the verdict will be provided when available.

  • Like 2
Posted

@Wrkr Security 
 

From Kaspersky Virus Lab :

Hello,

Your request has been forwarded to the Content Filtering Group.
Thank you for your inquiry to Kaspersky.

Best regards, Xxxxxxxx  Xxxxxxx , Senior Malware Analyst 39A/3 Leningradskoe Shosse, Moscow “

  • Like 2
Posted

Hi @Wrkr Security

I am waiting for the verdict , a lot of updates are provided within a couple of hours but for some other specific issues it can also take some days. I will come back  to you as soon as I obtain comments  from Kaspersky Virus Lab.
 

  • Like 2

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