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Mouse Scrolling


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The mouse works fine with everything else i do, i am not in any browser, password safe is just opened as a normal app. What i want to know has the password safe app got scrolling capability.

The side bar is far to thin for me to see and use clearly

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Hello @Petali,

I agree, the light grey side bar is very narrow & difficult to see. 

The mouse does scroll vertically through the KPM application windows. 




If the mouse is not scrolling please do the following:

  1. Check KPM hardware & software requirements?
  2. Resize KPM application window - recheck?
  3. Export KPM data.
  4. Make a KPM Backup.
  5. Uninstall KPM.
  6. Download & reinstall KPM.
  7. If "KPM mouse scrolling" problem is not resolved after following 1 to 6 & if KPM is licensed, please contact Kaspersky Technical Support, after logging the request, you’ll receive an automated email with an INC+12digits reference #, then, normally within 5 business days, a Kaspersky Technical Support human will contact you, also by email; you can continue to communicate with them via email or by updating the INC in your MyKaspersky account.

Also, (I) find the Search & Favourites features useful


If KPM is not lisensed or if I can help further, please let me know? 

Thank you🙏


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