Location tracking not working.

[DJP24]

Hi. I have a total of three devices monitored associated with two children. Recently, all three devices intermittently will not track location with all three devices showing "Location is unknown. The device did not respond with coordinates. Please try again later.". Location services are running and data is available on all devices but KS appears to not be able to communicate and update the locations. What's odd is that a reset of one device appears to resolve the issue and then allows the location of the other two devices to show. The issue is that it is not always possible for a parent to reset a device to be tracked when required. Has anyone else experienced this or have any tips? Should I try to remove and re-add some/all devices, clear data or any other tips. It also seems odd that KS would not show the last known location of a device when unable to update the live location rather than defaulting the map view to Google HQ, CA. Thanks if you can help.