License usage on KSC

[xpreme]

Hi,

    I have a license added to repository on KSC in forms of activation code and key file as well. It seems KSC is not detecting the total number of used license s correctly. Now the license limit is 100 devices whereas there are 100 devices activated using activation code and 50 clients are activated using the key file corresponding to the activation code. How can I check the real usage of my purchased license? (The numbers are for example in this post)

Thanks

[ElvinE5]

Yes it is. Kaspersky Lab is quite loyal to this issue, but you must understand that this is a violation of the agreement of use. choose one activation method and stick to the total number of devices according to the contract - otherwise, this can most likely become a license revocation ... although this is extremely rare.

Please consult with your Kaspersky Lab manager on this matter.

 

delete one of the keys, and run the "add key" task to replace all the keys with the one remaining. do not forget to uncheck

Спойлер

 

in any case, you can calculate the correct amount only on those devices that are connected to this KSC ... if someone takes your key and uses it elsewhere ... you will never know about it

 

keep the keys and license file in a secure place.

Edited February 20, 2023 by ElvinE5

[xpreme]

В 20.02.2023 в 11:31, ElvinE5 сказал:

Yes it is. Kaspersky Lab is quite loyal to this issue, but you must understand that this is a violation of the agreement of use. choose one activation method and stick to the total number of devices according to the contract - otherwise, this can most likely become a license revocation ... although this is extremely rare.

Please consult with your Kaspersky Lab manager on this matter.

Actually I asked it in order to avoid unwanted license agreement violation. Thanks for your help.

 

@ElvinE5

However, why is not there any mechanism on KSC to detect it? It is so critical and necessary for Kaspersky admins in corporates. Now, I have to keep the total usage of my license in two forms manually.

 

[ElvinE5]

It's probably better to ask support about this - https://companyaccount.kaspersky.com/account/login

[xpreme]

@ElvinE5

Actually something is confusing me. When I use "Report on usage of license keys" on "Administration Server\Reports" section the statistics is different from those is shown on "Kasperky Licenses" section. Why would they be different!

Thanks in advance

[ElvinE5]

Please show what you mean

[xpreme]

@ElvinE5

Hi. Sure.

Please see the picture below (also attached):

I wanted to activate KSWS on my servers. But KSWSs were not getting activated using activation code. Hence, I asked the supplier to provide me with the corresponding key file. Then I added it to the repository as well. Now, as you can see, there are differences between usage shown on web console and on KSC. Besides, I have to keep total usage of them manually because they are actually one license. These are my issues while coping with key usage. I would be thankful if you could help me.

 

Thanks

 

[ElvinE5]

Interestingly, I have never seen anything like this and I don’t observe anything like it in myself, and none of my friends have yet found anything like it in themselves either.

1. remove the activation code from KSC

2. assign the key file to distribute automatically (for automatic receipt by new devices)

3. As a task, distribute the key to all devices - it will simply re-get the key again and continue to work. Do not forget to uncheck the box as in the screenshot that I posted earlier. after all devices have re-obtained the keys ...

check that the details are displayed correctly in the KSC and Web consoles...

[xpreme]

Thank you very much @ElvinE5

I will check it in the future.

[xpreme]

@ElvinE5

Hi,

I found out the problem. As a matter of fact, there have been some devices which are depricated and moved to "Unassigned Devices". KSC still take them into account and consider them in "Kasperky Licenses" whereas web console only counts the devices in "Managed Devices" section. I deleted deprecated devices and now both reports are the same.

 

[ElvinE5]

interesting point to check, thanks for the info.