License Activation Error

[AHmed Abdulla]

Good Morning Colleagues

I hope you are doing well . We are Kaspersky Partner and as a result we have NFR license from Kaspersky valid for one year and can be renewed yearly . The license i used is Kaspersky Endpoint Security Cloud Pro License which mainly used on Business Hub.

Previously , I can use the activation code for Kaspersky Endpoint Security Cloud Pro License to add it Kaspersky Security Center successfully.

 

The old License expired and i generate new license by 9 December 2024 . When i try to activate it (Kaspersky Endpoint Security Cloud Pro License) on Kaspersky Security Center , It can't activate and return the error in the attached snapshot.

 

So kindly advice.

 

Best Regards